https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying5p-wu-fa-chong-dian-15-ke-yong-xian-shi-yi-jie-tong-dian-yuan/m-p/984524#M410713 <P>1、您好，机子是金牌服务中心更换新主板后，原本正常电池接通电源后，出现无法充电</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 386px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46655iA1A29563FC4726C1/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P>2、尝试长按30秒开机键关机重启无效、尝试更新bios无效、尝试关闭bios自适应电池优化无效、尝试插拔电池出现cmos错误502重启也无效，电池依然无法充电，从70%掉到15%。</P><P>3、惠普管家电池检测正常，组件测试电池、充电器也正常，目前只能插电使用，电池始终无法充电，请问电池是损坏了吗还是锁住了</P><DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46657i45E203731EFBEBD7/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></DIV><DIV>&nbsp;</DIV> Mon, 29 Jun 2020 07:53:17 GMT 三三三二 2020-06-29T07:53:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying5p-wu-fa-chong-dian-15-ke-yong-xian-shi-yi-jie-tong-dian-yuan/m-p/984524#M410713 <P>1、您好，机子是金牌服务中心更换新主板后，原本正常电池接通电源后，出现无法充电</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 386px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46655iA1A29563FC4726C1/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P>2、尝试长按30秒开机键关机重启无效、尝试更新bios无效、尝试关闭bios自适应电池优化无效、尝试插拔电池出现cmos错误502重启也无效，电池依然无法充电，从70%掉到15%。</P><P>3、惠普管家电池检测正常，组件测试电池、充电器也正常，目前只能插电使用，电池始终无法充电，请问电池是损坏了吗还是锁住了</P><DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46657i45E203731EFBEBD7/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></DIV><DIV>&nbsp;</DIV> Mon, 29 Jun 2020 07:53:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying5p-wu-fa-chong-dian-15-ke-yong-xian-shi-yi-jie-tong-dian-yuan/m-p/984524#M410713 三三三二 2020-06-29T07:53:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying5p-wu-fa-chong-dian-15-ke-yong-xian-shi-yi-jie-tong-dian-yuan/m-p/984573#M410729 <P>Omen command center版本？</P><P>BIOS版本？</P> Mon, 29 Jun 2020 09:48:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying5p-wu-fa-chong-dian-15-ke-yong-xian-shi-yi-jie-tong-dian-yuan/m-p/984573#M410729 y2kim 2020-06-29T09:48:08Z