https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-pro-15-G3dian-nao-wan-le-yi-ju-wo-de-shi-jie-hou-jiu-hei-ping-da-bu-kai-le-dan-shi-jian-pan-shang-de-gong-neng-jian-ke-yi-shi-yong-zhe-you-shi-shen-me-wen-ti/m-p/989098#M411619 <P>大神求解，电脑黑屏，电源能接上能用，键盘上的功能键可以用，但就是开不了</P> Mon, 27 Jul 2020 09:06:03 GMT 电脑小白用户 2020-07-27T09:06:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-pro-15-G3dian-nao-wan-le-yi-ju-wo-de-shi-jie-hou-jiu-hei-ping-da-bu-kai-le-dan-shi-jian-pan-shang-de-gong-neng-jian-ke-yi-shi-yong-zhe-you-shi-shen-me-wen-ti/m-p/989098#M411619 <P>大神求解，电脑黑屏，电源能接上能用，键盘上的功能键可以用，但就是开不了</P> Mon, 27 Jul 2020 09:06:03 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-pro-15-G3dian-nao-wan-le-yi-ju-wo-de-shi-jie-hou-jiu-hei-ping-da-bu-kai-le-dan-shi-jian-pan-shang-de-gong-neng-jian-ke-yi-shi-yong-zhe-you-shi-shen-me-wen-ti/m-p/989098#M411619 电脑小白用户 2020-07-27T09:06:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-pro-15-G3dian-nao-wan-le-yi-ju-wo-de-shi-jie-hou-jiu-hei-ping-da-bu-kai-le-dan-shi-jian-pan-shang-de-gong-neng-jian-ke-yi-shi-yong-zhe-you-shi-shen-me-wen-ti/m-p/989146#M411626 <P>以下方法可以尝试：</P><P>●同时按 Win+Ctrl+Shift+B&nbsp;四个按键，重启显卡驱动程序试试。</P><P><!-- 5f39ae17-8c62-4a45-bc43-b32064c9388a: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 -->●释放静电：<BR />关机后，拔掉电源适配器，移除全部外接设备，按住电源键并保持30秒再松开，之后，插电源适配器，开机观察。</P><P>●如果有条件，可以外接显示器或电视机观察外接是否有显示。晃动屏幕是否有变化。<BR />●执行 BIOS Recovery：<BR />关机状态下，同时按 Windows按键 + B 按键 。按电源键开机。计算机加电后，一直保持Windows按键和 B 按键按下的状态3~5秒后松开。可以看 [Caps Lock] 灯闪烁3~5次。如果BIOS恢复程序开始执行，会进入到UEFI的BIOS恢复界面， [Caps Lock] 灯会闪烁。3~5分钟后，BIOS恢复完毕，屏幕会提示BIOS恢复成功（不同的机型，此界面会有所不同）。5分钟后如果屏幕没有任何显示，则表示该电脑无法恢复。<BR />●请将电脑送到惠普授权的服务中心现场检测检查。<BR />惠普的产品类型非常多，每家服务中心的服务时间，维修项目不完全相同，建议去之前先电话联系确认是否上班。<BR />可以在惠普中国官网页面上方，选择 支持→服务中心位置 查找到服务中心的地址和联系方式。<BR />另外可以参考：HP 笔记本电脑 - 电脑无法启动并出现 LED 或蜂鸣代码<BR /><A href="https://support.hp.com/cn-zh/document/c02176586" target="_blank">https://support.hp.com/cn-zh/document/c02176586</A></P> Mon, 27 Jul 2020 11:51:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-pro-15-G3dian-nao-wan-le-yi-ju-wo-de-shi-jie-hou-jiu-hei-ping-da-bu-kai-le-dan-shi-jian-pan-shang-de-gong-neng-jian-ke-yi-shi-yong-zhe-you-shi-shen-me-wen-ti/m-p/989146#M411626 548851818 2020-07-27T11:51:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-pro-15-G3dian-nao-wan-le-yi-ju-wo-de-shi-jie-hou-jiu-hei-ping-da-bu-kai-le-dan-shi-jian-pan-shang-de-gong-neng-jian-ke-yi-shi-yong-zhe-you-shi-shen-me-wen-ti/m-p/989337#M411669 释放静电或者重置BIOS都试试看，要是没用送修。 Tue, 28 Jul 2020 07:33:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ZHAN-66-pro-15-G3dian-nao-wan-le-yi-ju-wo-de-shi-jie-hou-jiu-hei-ping-da-bu-kai-le-dan-shi-jian-pan-shang-de-gong-neng-jian-ke-yi-shi-yong-zhe-you-shi-shen-me-wen-ti/m-p/989337#M411669 fh6669 2020-07-28T07:33:47Z