https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1031334#M423053 <P>16年底购买的光影精灵2笔记本，没多久就发现触摸板失灵慢慢坏掉，当时没有注意，后来电脑C面左下方逐渐鼓起来，也一直没有当回事。</P><P>直到大约2个月前，发现电脑键盘左下方面板被顶裂了，这才意识到问题的严重性。上网一查发现这是一个通病，很多说法是电脑BIOS有问题。&nbsp;由此看来这是产品质量问题。我当时就电话联系过惠普售后，说会给我向上反映，但是2个月过去了，电池鼓包愈发严重，感觉随时要炸，我却迟迟没有收到惠普售后的回复。希望惠普能主动承担责任，联系给出解决方案，免费更换电池。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="被电池顶坏掉的面板" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48264i5A98EFC4CF77AA22/image-size/large?v=v2&amp;px=999" role="button" title="3_看图王~1.jpg" alt="被电池顶坏掉的面板" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">被电池顶坏掉的面板</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="电池鼓包" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48266iDE006DCF549CA581/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="电池鼓包" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">电池鼓包</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="电池鼓包" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48267i9CB09F9995448233/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="电池鼓包" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">电池鼓包</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="网上随处可见的光影电池鼓包的帖子" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48265i52605DE4045F0449/image-size/large?v=v2&amp;px=999" role="button" title="1_看图王.png" alt="网上随处可见的光影电池鼓包的帖子" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">网上随处可见的光影电池鼓包的帖子</span></span></P><P>&nbsp;</P> Sun, 30 Aug 2020 08:48:15 GMT 光影精灵2电池鼓包 2020-08-30T08:48:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1031334#M423053 <P>16年底购买的光影精灵2笔记本，没多久就发现触摸板失灵慢慢坏掉，当时没有注意，后来电脑C面左下方逐渐鼓起来，也一直没有当回事。</P><P>直到大约2个月前，发现电脑键盘左下方面板被顶裂了，这才意识到问题的严重性。上网一查发现这是一个通病，很多说法是电脑BIOS有问题。&nbsp;由此看来这是产品质量问题。我当时就电话联系过惠普售后，说会给我向上反映，但是2个月过去了，电池鼓包愈发严重，感觉随时要炸，我却迟迟没有收到惠普售后的回复。希望惠普能主动承担责任，联系给出解决方案，免费更换电池。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="被电池顶坏掉的面板" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48264i5A98EFC4CF77AA22/image-size/large?v=v2&amp;px=999" role="button" title="3_看图王~1.jpg" alt="被电池顶坏掉的面板" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">被电池顶坏掉的面板</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="电池鼓包" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48266iDE006DCF549CA581/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="电池鼓包" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">电池鼓包</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="电池鼓包" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48267i9CB09F9995448233/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="电池鼓包" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">电池鼓包</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="网上随处可见的光影电池鼓包的帖子" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48265i52605DE4045F0449/image-size/large?v=v2&amp;px=999" role="button" title="1_看图王.png" alt="网上随处可见的光影电池鼓包的帖子" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">网上随处可见的光影电池鼓包的帖子</span></span></P><P>&nbsp;</P> Sun, 30 Aug 2020 08:48:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1031334#M423053 光影精灵2电池鼓包 2020-08-30T08:48:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1031675#M423107 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/150953">@光影精灵2电池鼓包</a>&nbsp; 您好</P> <P>&nbsp;</P> <P>麻烦通过社区私信发给我您的产品序列号信息以及电话联系方式，我会转给我们的专员帮忙跟进处理，谢谢~</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 01 Sep 2020 01:34:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1031675#M423107 KongL 2020-09-01T01:34:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1031877#M423146 <P>您好，已私信。</P> Tue, 01 Sep 2020 08:23:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1031877#M423146 光影精灵2电池鼓包 2020-09-01T08:23:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1031885#M423149 <P>收到~</P> Tue, 01 Sep 2020 08:37:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1031885#M423149 KongL 2020-09-01T08:37:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1037992#M424386 <P>然而马上两个星期过去了，并没有什么官方人员联系过我，不知道两星期前让我私信有什么意义，就是为了做个样子给大家看吗？联想到更早电话咨询时所谓向上反应情况请等待专人联系也是一等便杳无音信，真是对惠普售后失望至极！</P> Thu, 10 Sep 2020 14:48:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling2dian-chi-gu-bao-yan-zhong-yi-jing-ding-huaiC-mian-he-chu-mo-ban/m-p/1037992#M424386 光影精灵2电池鼓包 2020-09-10T14:48:50Z