https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-17-k011nr-bi-ji-ben-dian-nao-neng-yuan-zhi-xing-mei-you-lan-ya/m-p/1060779#M428081 <P>根本没有蓝牙&nbsp; &nbsp;下了驱动一点变化都没有</P><P>尽管标配蓝牙，但设备管理器上啥都没有蓝牙&nbsp; 怎么办</P> Fri, 04 Dec 2020 07:58:23 GMT 梅小姐 2020-12-04T07:58:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-17-k011nr-bi-ji-ben-dian-nao-neng-yuan-zhi-xing-mei-you-lan-ya/m-p/1060779#M428081 <P>根本没有蓝牙&nbsp; &nbsp;下了驱动一点变化都没有</P><P>尽管标配蓝牙，但设备管理器上啥都没有蓝牙&nbsp; 怎么办</P> Fri, 04 Dec 2020 07:58:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-17-k011nr-bi-ji-ben-dian-nao-neng-yuan-zhi-xing-mei-you-lan-ya/m-p/1060779#M428081 梅小姐 2020-12-04T07:58:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-17-k011nr-bi-ji-ben-dian-nao-neng-yuan-zhi-xing-mei-you-lan-ya/m-p/1060798#M428084 <P>如果确定有蓝牙配置的机型可以去HP官方售后检测处理。</P> Fri, 04 Dec 2020 09:13:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-17-k011nr-bi-ji-ben-dian-nao-neng-yuan-zhi-xing-mei-you-lan-ya/m-p/1060798#M428084 WDH 2020-12-04T09:13:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-17-k011nr-bi-ji-ben-dian-nao-neng-yuan-zhi-xing-mei-you-lan-ya/m-p/1060935#M428099 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="梅小姐_0-1607134011560.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51737i43C82D9C9637C57E/image-size/medium?v=v2&amp;px=400" role="button" title="梅小姐_0-1607134011560.png" alt="梅小姐_0-1607134011560.png" /></span></P><P>里面的未知设备应该是官方驱动的</P><P>但在WIN10里，它被管理员限制运行</P> Sat, 05 Dec 2020 02:08:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-17-k011nr-bi-ji-ben-dian-nao-neng-yuan-zhi-xing-mei-you-lan-ya/m-p/1060935#M428099 梅小姐 2020-12-05T02:08:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-17-k011nr-bi-ji-ben-dian-nao-neng-yuan-zhi-xing-mei-you-lan-ya/m-p/1061846#M428260 <P>您好</P><P>也可以尝试重新安装一下无线网卡驱动，蓝牙模块是集成在无线网卡中的。要是还是无效建议最好是能去维修中心检测。</P> Wed, 09 Dec 2020 04:55:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-17-k011nr-bi-ji-ben-dian-nao-neng-yuan-zhi-xing-mei-you-lan-ya/m-p/1061846#M428260 Hou-YJ 2020-12-09T04:55:19Z