https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1077989#M431433 <P>查找不到生物识别硬件，但是产品又说是支持生物识别，感觉也配有相对应的样子，</P> Wed, 10 Mar 2021 12:57:28 GMT 夜晚的潜水艇 2021-03-10T12:57:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1077989#M431433 <P>查找不到生物识别硬件，但是产品又说是支持生物识别，感觉也配有相对应的样子，</P> Wed, 10 Mar 2021 12:57:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1077989#M431433 夜晚的潜水艇 2021-03-10T12:57:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078051#M431454 <P>Windows系统中，同时按 Windows + R 组合按键，打开运行窗口，输入“msinfo32”，点“确定”，如果有UAC提示，点“是”继续，会打开系统信息窗口。<BR />◆操作系统名称和版本是：？<BR />◆系统SKU是：？<BR />◆BIOS版本/日期是：？<BR />◆BIOS模式是：？<BR />◆主板产品是：？<BR />◆用户名是：？</P> <P><BR /><STRONG>如果系统SKU是AV结尾，必须提供产品序列号(S/N，Serial No.)，一般的位置在笔记本底部，或者电池仓中，一般以 2C/3C/4C/5C/6C/7C/8C/CN开头 ，10位英文数字组合，另外，中国大陆销售的产品《惠普产品保修卡》上一般也会有。</STRONG></P> Thu, 11 Mar 2021 02:23:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078051#M431454 548851818 2021-03-11T02:23:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078240#M431504 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="{0D6E2C03-78B2-4E6D-9C35-4BD19F72AD70}.png.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55076iFEE9DCB7BC8CE30A/image-size/large?v=v2&amp;px=999" role="button" title="{0D6E2C03-78B2-4E6D-9C35-4BD19F72AD70&amp;#125;.png.jpg" alt="{0D6E2C03-78B2-4E6D-9C35-4BD19F72AD70&amp;#125;.png.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="{3381934F-9EFC-4895-8A44-CC3A385543C2}.png.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/55075i1901E85F210350C3/image-size/large?v=v2&amp;px=999" role="button" title="{3381934F-9EFC-4895-8A44-CC3A385543C2&amp;#125;.png.jpg" alt="{3381934F-9EFC-4895-8A44-CC3A385543C2&amp;#125;.png.jpg" /></span></P> Thu, 11 Mar 2021 09:57:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078240#M431504 夜晚的潜水艇 2021-03-11T09:57:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078242#M431505 <P><STRONG>系统SKU是AV结尾，必须提供产品序列号(S/N，Serial No.)，一般的位置在笔记本底部，或者电池仓中，一般以 2C/3C/4C/5C/6C/7C/8C/CN开头 ，10位英文数字组合，另外，中国大陆销售的产品《惠普产品保修卡》上一般也会有。</STRONG></P> Thu, 11 Mar 2021 10:26:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078242#M431505 548851818 2021-03-11T10:26:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078247#M431508 <P>【涉及个人信息安全，已删除】</P> Mon, 15 Mar 2021 07:39:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078247#M431508 夜晚的潜水艇 2021-03-15T07:39:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078360#M431538 <P>根据序列号查硬件配置：</P> <P>MISC No Fingerprint Sensor 没有指纹<BR />Integrated HD 720p TM Webcam 有摄像头，但是不带 IR， 没有IR就不支持人脸识别。</P> <P>.</P> <P>所以，Windows hello&nbsp;需要的两个生物识别认证功能就没有。</P> Fri, 12 Mar 2021 04:50:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078360#M431538 548851818 2021-03-12T04:50:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078363#M431539 <P>谢谢老哥</P><P>&nbsp;</P> Fri, 12 Mar 2021 04:57:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/elitebook745g6neng-fou-she-zhiWindows-hello/m-p/1078363#M431539 夜晚的潜水艇 2021-03-12T04:57:29Z