https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66amd-san-dai-qi-yong-xu-ni-ji-ping-tai-hou-xian-ka-qu-dong-yi-chang/m-p/1145376#M443964 <P>战66amd三代在windows11启用wsa时，在windows功能内启用虚拟机平台后后，显卡驱动无法正常工作导致无法调节分辨率。尝试在惠普官网或者amd官网重新安装显卡驱动时均无效或失败。在windows功能内取消启用虚拟机平台功能重启后，显卡驱动正常工作。此问题在windows10上同样能够复现。</P> Thu, 17 Feb 2022 08:50:36 GMT python666 2022-02-17T08:50:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66amd-san-dai-qi-yong-xu-ni-ji-ping-tai-hou-xian-ka-qu-dong-yi-chang/m-p/1145376#M443964 <P>战66amd三代在windows11启用wsa时，在windows功能内启用虚拟机平台后后，显卡驱动无法正常工作导致无法调节分辨率。尝试在惠普官网或者amd官网重新安装显卡驱动时均无效或失败。在windows功能内取消启用虚拟机平台功能重启后，显卡驱动正常工作。此问题在windows10上同样能够复现。</P> Thu, 17 Feb 2022 08:50:36 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66amd-san-dai-qi-yong-xu-ni-ji-ping-tai-hou-xian-ka-qu-dong-yi-chang/m-p/1145376#M443964 python666 2022-02-17T08:50:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66amd-san-dai-qi-yong-xu-ni-ji-ping-tai-hou-xian-ka-qu-dong-yi-chang/m-p/1145572#M444014 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://h30318.www3.hp.com/pub/softpaq/sp135501-136000/sp135640.exe" target="_blank" rel="noopener">https://h30318.www3.hp.com/pub/softpaq/sp135501-136000/sp135640.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>详细可以请参考下面的压缩包里面记录的操作使用过程</P> <P><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip" target="_blank" rel="noopener">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/410823/1/HPIA_4.5.8.1.zip</A></P> <P>&nbsp;</P> <P>压缩包内是一个用问题步骤记录器记录的mht文件，双击默认用浏览器打开，图片点击放大，再点击恢复。</P> Fri, 18 Feb 2022 07:02:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66amd-san-dai-qi-yong-xu-ni-ji-ping-tai-hou-xian-ka-qu-dong-yi-chang/m-p/1145572#M444014 y2kim 2022-02-18T07:02:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66amd-san-dai-qi-yong-xu-ni-ji-ping-tai-hou-xian-ka-qu-dong-yi-chang/m-p/1145665#M444030 <P>并没有用，没有查出显卡驱动有异常，但是设备管理器显卡驱动依旧事无法工作</P> Fri, 18 Feb 2022 13:58:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66amd-san-dai-qi-yong-xu-ni-ji-ping-tai-hou-xian-ka-qu-dong-yi-chang/m-p/1145665#M444030 python666 2022-02-18T13:58:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66amd-san-dai-qi-yong-xu-ni-ji-ping-tai-hou-xian-ka-qu-dong-yi-chang/m-p/1145671#M444031 <UL><LI>问题已解决，vm与虚拟机平台和hyper-v冲突。卸载vm重新装驱动即可</LI></UL> Fri, 18 Feb 2022 15:29:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66amd-san-dai-qi-yong-xu-ni-ji-ping-tai-hou-xian-ka-qu-dong-yi-chang/m-p/1145671#M444031 python666 2022-02-18T15:29:05Z