该主题

该主题 https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhi-wen-shi-bie-wu-fa-shi-yong/m-p/1148712#M444724 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111_0-1646486505051.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70510i7533EF8FBB002E4C/image-size/medium?v=v2&px=400" role="button" title="111_0-1646486505051.png" alt="111_0-1646486505051.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111_1-1646486568841.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70514i5B26ED222CCA96C3/image-size/medium?v=v2&px=400" role="button" title="111_1-1646486568841.png" alt="111_1-1646486568841.png" /></span></P><P>指纹识别一直都没法用，重装过系统，现在是win11，然后下载了这两个驱动程序，重启之后还是没用</P><P> </P> Sat, 05 Mar 2022 13:23:38 GMT 木子111 2022-03-05T13:23:38Z 指纹识别无法使用 https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhi-wen-shi-bie-wu-fa-shi-yong/m-p/1148712#M444724 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111_0-1646486505051.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70510i7533EF8FBB002E4C/image-size/medium?v=v2&px=400" role="button" title="111_0-1646486505051.png" alt="111_0-1646486505051.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111_1-1646486568841.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/70514i5B26ED222CCA96C3/image-size/medium?v=v2&px=400" role="button" title="111_1-1646486568841.png" alt="111_1-1646486568841.png" /></span></P><P>指纹识别一直都没法用，重装过系统，现在是win11，然后下载了这两个驱动程序，重启之后还是没用</P><P> </P> Sat, 05 Mar 2022 13:23:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhi-wen-shi-bie-wu-fa-shi-yong/m-p/1148712#M444724 木子111 2022-03-05T13:23:38Z 回复：指纹识别无法使用 https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhi-wen-shi-bie-wu-fa-shi-yong/m-p/1148725#M444732 <P>系统桌面按Win+R打开运行，输入</P> <P>msinfo32</P> <P>确定，打开系统信息程序窗口</P> <P>提供下面的信息</P> <P> </P> <UL> <LI>系统摘要-右边内容，ctrl+a全选，ctrl+c复制，粘贴出来回复这里</LI> <LI> <P style="margin: 0in; font-size: 11.0pt;" lang="en-US"><SPAN>左边点组件展开</SPAN><SPAN>-</SPAN><SPAN>有问题的设备-右边内容（如果有），</SPAN><SPAN>ctrl+a</SPAN><SPAN>全选，</SPAN><SPAN>ctrl+c</SPAN><SPAN>复制，粘贴出来回复这里</SPAN></P> </LI> </UL> Sun, 06 Mar 2022 00:38:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhi-wen-shi-bie-wu-fa-shi-yong/m-p/1148725#M444732 y2kim 2022-03-06T00:38:59Z