https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1160502#M447109 <P>您好，我的触控笔突然失灵了，点击屏幕没有任何反应，原来一直是正常的，屏幕用手触控正常。原来我以为是电池的缘故，后来换了新的电池问题依旧，请问如何解决？</P> Sun, 01 May 2022 14:16:58 GMT 善哉善哉 2022-05-01T14:16:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1160502#M447109 <P>您好，我的触控笔突然失灵了，点击屏幕没有任何反应，原来一直是正常的，屏幕用手触控正常。原来我以为是电池的缘故，后来换了新的电池问题依旧，请问如何解决？</P> Sun, 01 May 2022 14:16:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1160502#M447109 善哉善哉 2022-05-01T14:16:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1160559#M447117 <P>新款的带电池的笔，两组电池，纽扣电池负责蓝牙和连接</P> <P>大的电池负责感应</P> Mon, 02 May 2022 05:30:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1160559#M447117 y2kim 2022-05-02T05:30:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1160589#M447122 <P>我的触控笔是老款的，用一节4A电池供电，原来一直可以用，只是最近发现点击屏幕没有任何反应，屏幕用手可以点击，说明屏幕没问题。</P> Mon, 02 May 2022 12:10:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1160589#M447122 善哉善哉 2022-05-02T12:10:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1160600#M447124 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/94291">@善哉善哉</a>&nbsp; 已写:<BR /> <P>我的触控笔是老款的，用一节4A电池供电，原来一直可以用，只是最近发现点击屏幕没有任何反应，屏幕用手可以点击，说明屏幕没问题。</P> <HR /></BLOCKQUOTE> <P>我说的老，至少是10年以前那种才是老</P> <P>把你笔上的文字拍照拍清楚来看看</P> Mon, 02 May 2022 13:45:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1160600#M447124 y2kim 2022-05-02T13:45:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1162746#M447567 <P>您好，</P><P>是这种用4A电池的触控笔。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="触控笔.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73518i33F84F1E6935B801/image-size/large?v=v2&amp;px=999" role="button" title="触控笔.png" alt="触控笔.png" /></span></P> Wed, 11 May 2022 13:52:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1162746#M447567 善哉善哉 2022-05-11T13:52:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1162782#M447576 <P>开始菜单搜索APP，没有的话，装APP</P> <P><A href="https://support.hp.com/us-en/document/c05478395" target="_blank">HP Notebook PCs - Configuring the HP Pen Using HP Pen Control Software (Windows 10) | HP® Customer Support</A></P> Thu, 12 May 2022 00:50:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1162782#M447576 y2kim 2022-05-12T00:50:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1163572#M447747 <P>在微软的APP STORE上只有HP PEN CONTROL 的介绍，没有安装选项，网上也没找到下载<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-05-15 195435.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73733i9FF02656428D5990/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2022-05-15 195435.png" alt="屏幕截图 2022-05-15 195435.png" /></span>。能否把软件下载链接发一下？</P> Sun, 15 May 2022 12:01:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1163572#M447747 善哉善哉 2022-05-15T12:01:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1163574#M447749 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/94291">@善哉善哉</a>&nbsp; 已写:<BR /> <P>在微软的APP STORE上只有HP PEN CONTROL 的介绍，没有安装选项，网上也没找到下载<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-05-15 195435.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73733i9FF02656428D5990/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2022-05-15 195435.png" alt="屏幕截图 2022-05-15 195435.png" /></span>。能否把软件下载链接发一下？</P> <HR /></BLOCKQUOTE> <P>微信找人工客服帮忙找</P> Sun, 15 May 2022 12:03:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1163574#M447749 y2kim 2022-05-15T12:03:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1163577#M447752 <P>终于在一个网站找到了下载，<A href="https://drivers.softpedia.com/get/laptop-notebook/HP/HP-Pavilion-15-br000-x360-Pen-Control-Utility-2-0-0-21-for-Windows-10-64-bit.shtml#download" target="_blank">Download HP Pavilion 15-br000 x360 Pen Control Utility 2.0.0.21 for Windows 10 64 bit (softpedia.com)</A></P><P>下载安装后，换了新电池，终于可以用了。</P><P>&nbsp;</P><P><SPAN>人脸识别问题在重新安装HP 红外摄像头驱动程序 (Windows 10 v1709)后，也可以用了<span class="lia-unicode-emoji" title=":咧嘴笑:">😀</span></SPAN></P> Sun, 15 May 2022 12:52:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1163577#M447752 善哉善哉 2022-05-15T12:52:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1164543#M447983 <P>现在还存在的问题是触控笔经常没反应，有时候有反应，移开后再靠近又没反应了，要反反复复靠近屏幕才有反应，以前和现在一直都有这个问题，难道是通病？？按道理世界大厂的产品不应该有这种低级问题。</P> Thu, 19 May 2022 12:16:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1164543#M447983 善哉善哉 2022-05-19T12:16:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1164682#M448006 <P>替换笔头看一下</P> Fri, 20 May 2022 07:42:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-kong-bi-dian-ji-ping-mu-mei-you-fan-ying/m-p/1164682#M448006 Chen_long 2022-05-20T07:42:46Z