https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162441#M447513 <P>更新之后摄像头无法启动，windows面部识别失效。摄像头设置也无法看到画面。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1652181838469.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73406i0BB2D00187B2D07C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1652181838469.png" alt="_0-1652181838469.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1652182021950.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73407i467F01B147700027/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1652182021950.png" alt="_1-1652182021950.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 10 May 2022 11:29:55 GMT 村里的千大神 2022-05-10T11:29:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162441#M447513 <P>更新之后摄像头无法启动，windows面部识别失效。摄像头设置也无法看到画面。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1652181838469.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73406i0BB2D00187B2D07C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1652181838469.png" alt="_0-1652181838469.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1652182021950.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73407i467F01B147700027/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1652182021950.png" alt="_1-1652182021950.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 10 May 2022 11:29:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162441#M447513 村里的千大神 2022-05-10T11:29:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162443#M447514 <P>看一下高级选项里面有没有可选更新，有的话更新一下，如果没有的话，更新之后出现的问题可以回退更新看一下。</P><P>通过下面二维码关注惠普服务公众号获取驱动，文档支持，也可以查询维修中心获取人工支持。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="hlin_0-1652182566628.png" style="width: 178px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73408i7AC9D7A91EDB3C1C/image-dimensions/178x177?v=v2" width="178" height="177" role="button" title="hlin_0-1652182566628.png" alt="hlin_0-1652182566628.png" /></span></P><P>&nbsp;</P> Tue, 10 May 2022 11:36:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162443#M447514 hlin 2022-05-10T11:36:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162444#M447515 <P><STRONG>用预览版=自愿给微软试错</STRONG></P> <P>&nbsp;</P> <P>有问题反馈给微软，去微软社区</P> <P>&nbsp;</P> <P>厂商是不处理预览版问题的</P> <P>换成正式版Windows发行版本，厂商会处理问题</P> Tue, 10 May 2022 11:40:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162444#M447515 y2kim 2022-05-10T11:40:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162452#M447516 <P>打开 设备管理器，找到照相机下方的 HD Camera和 IR Camera，分别右键选择“卸载设备”，勾选“尝试删除此设备的驱动程序”，然后卸载，再扫描检测硬件改动。</P> <P>.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_0-1652185519499.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/73410i6B1CFD9C2EFF1DD5/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_0-1652185519499.png" alt="548851818_0-1652185519499.png" /></span></P> <P>&nbsp;</P> Tue, 10 May 2022 12:25:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162452#M447516 548851818 2022-05-10T12:25:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162514#M447524 <P>感谢！已按此方法解决</P> Wed, 11 May 2022 00:58:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-wu-daiAMD-ban-geng-xin-daoWindows-11-Insider-Preview-22616-1-ni-release/m-p/1162514#M447524 村里的千大神 2022-05-11T00:58:39Z