https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1191412#M453625 <P>相机可以用，但是面部识别不了，把红外线设备卸载了重启还是没有用。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-10-09 221722.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80299i5958620D67E8364C/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2022-10-09 221722.png" alt="屏幕截图 2022-10-09 221722.png" /></span></P> Sun, 09 Oct 2022 14:21:36 GMT Ads1 2022-10-09T14:21:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1191412#M453625 <P>相机可以用，但是面部识别不了，把红外线设备卸载了重启还是没有用。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-10-09 221722.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80299i5958620D67E8364C/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2022-10-09 221722.png" alt="屏幕截图 2022-10-09 221722.png" /></span></P> Sun, 09 Oct 2022 14:21:36 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1191412#M453625 Ads1 2022-10-09T14:21:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1191419#M453628 <P>装这些驱动</P> <P><A href="https://h30318.www3.hp.com/pub/softpaq/sp140501-141000/sp140976.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp140501-141000/sp140976.exe</A></P> <P><A href="https://h30318.www3.hp.com/pub/softpaq/sp136501-137000/sp136748.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp136501-137000/sp136748.exe</A></P> Sun, 09 Oct 2022 23:18:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1191419#M453628 y2kim 2022-10-09T23:18:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1192502#M453890 <P>还是不行</P><P>&nbsp;</P> Fri, 14 Oct 2022 15:00:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1192502#M453890 Ads1 2022-10-14T15:00:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1192516#M453894 <P><SPAN>卸载Facial Recongnition (Windows Hello) Software Device</SPAN></P> <P><SPAN><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-Hello-ren-lian-shi-bie-bu-neng-shi-yong/m-p/1190922" target="_blank">Windows Hello 人脸识别不能使用 - 惠普支持社区 - 1190922 (hp.com)</A></SPAN></P> <P>&nbsp;</P> Fri, 14 Oct 2022 22:18:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1192516#M453894 y2kim 2022-10-14T22:18:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1192628#M453921 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-10-15 222643.png" style="width: 655px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80582i76D8D23FA7793987/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2022-10-15 222643.png" alt="屏幕截图 2022-10-15 222643.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-10-15 222727.png" style="width: 739px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/80583i53825881475DF726/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2022-10-15 222727.png" alt="屏幕截图 2022-10-15 222727.png" /></span>我卸载了照相机那个和生物识别...然后重启就这样了，就说找不到人脸的摄像头了。也下载过您前面说的文件，安装了也没用</P> Sat, 15 Oct 2022 14:30:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1192628#M453921 Ads1 2022-10-15T14:30:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1192645#M453930 <OL> <LI>刷BIOS</LI> <LI>恢复BIOS默认值</LI> <LI>工作日找微信公众号人工客服报修</LI> </OL> Sun, 16 Oct 2022 01:50:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/mian-bu-shi-bie-chu-xian-wen-ti/m-p/1192645#M453930 y2kim 2022-10-16T01:50:49Z