https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-10wu-fa-cheng-gong-lu-ru-zhi-wen/m-p/1209810#M457307 <P>试图开启Windows Hello指纹登录时，录入到最后总会提示“你的设备无法识别你，请确保传感器干净”。我擦过了传感器，也用了指纹清晰的手指，确认指纹传感器驱动程序正常，但无论如何无法成功。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1673497343864.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84595i4A8CEA1CF4651A2A/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1673497343864.png" alt="_1-1673497343864.png" /></span></P><P>&nbsp;</P><P>如图，无论哪个手指都是在示意图中剩下最后两条纹时失败，实在神奇……</P> Thu, 12 Jan 2023 04:24:04 GMT 葛炫鑫 2023-01-12T04:24:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-10wu-fa-cheng-gong-lu-ru-zhi-wen/m-p/1209810#M457307 <P>试图开启Windows Hello指纹登录时，录入到最后总会提示“你的设备无法识别你，请确保传感器干净”。我擦过了传感器，也用了指纹清晰的手指，确认指纹传感器驱动程序正常，但无论如何无法成功。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1673497343864.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/84595i4A8CEA1CF4651A2A/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1673497343864.png" alt="_1-1673497343864.png" /></span></P><P>&nbsp;</P><P>如图，无论哪个手指都是在示意图中剩下最后两条纹时失败，实在神奇……</P> Thu, 12 Jan 2023 04:24:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-10wu-fa-cheng-gong-lu-ru-zhi-wen/m-p/1209810#M457307 葛炫鑫 2023-01-12T04:24:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-10wu-fa-cheng-gong-lu-ru-zhi-wen/m-p/1209823#M457309 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.7.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.7.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Thu, 12 Jan 2023 05:53:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Windows-10wu-fa-cheng-gong-lu-ru-zhi-wen/m-p/1209823#M457309 y2kim 2023-01-12T05:53:53Z