https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212320#M457873 <P>2020年末买的HP Spectre x360 Laptop - 15-eb0037tx。</P><P>从去年开始经常性开机慢，有“HP”logo的画面会转圈好久，之后开机无法连接网络，任务栏网络连接图标点开只显示可以启动飞行模式，搜索不到任何网络信号。</P><P>设备管理器AX201网卡显示感叹号，系统重启、设备禁用重启和网卡驱动更新都无找到网络。</P><P>唯一解决办法是重装BIOS，有时需重装3-4才能开机显示网卡运行正常。</P><P>之前帖子推荐的开机F2自检、F10Bios重置都试过，无法解决问题。</P><P>是否有稳定的一次性解决方案？</P> Wed, 01 Feb 2023 02:09:06 GMT 開贰 2023-02-01T02:09:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212320#M457873 <P>2020年末买的HP Spectre x360 Laptop - 15-eb0037tx。</P><P>从去年开始经常性开机慢，有“HP”logo的画面会转圈好久，之后开机无法连接网络，任务栏网络连接图标点开只显示可以启动飞行模式，搜索不到任何网络信号。</P><P>设备管理器AX201网卡显示感叹号，系统重启、设备禁用重启和网卡驱动更新都无找到网络。</P><P>唯一解决办法是重装BIOS，有时需重装3-4才能开机显示网卡运行正常。</P><P>之前帖子推荐的开机F2自检、F10Bios重置都试过，无法解决问题。</P><P>是否有稳定的一次性解决方案？</P> Wed, 01 Feb 2023 02:09:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212320#M457873 開贰 2023-02-01T02:09:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212356#M457874 <P>只恢复BIOS，没有更新过BIOS？</P> Wed, 01 Feb 2023 03:04:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212356#M457874 y2kim 2023-02-01T03:04:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212360#M457875 <P>因为这个问题一直存在，我一直跟官网提供的bios保持更新。</P><P>因为刚买电脑的第一年没有这个问题，我也在想是否是官方提供的bios有缺陷。</P> Wed, 01 Feb 2023 03:09:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212360#M457875 開贰 2023-02-01T03:09:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212408#M457885 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">找时间跑硬件测试，晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">HP PC Hardware Diagnostics 有两个版本可用：Windows 版本供在 Windows 中使用。UEFI 版本供在 Windows 无法启动时使用。<STRONG>检查硬件故障建议使用UEFI版本。</STRONG></P> Wed, 01 Feb 2023 06:52:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212408#M457885 y2kim 2023-02-01T06:52:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212492#M457909 <P>刚才开机又出现这个故障，没有办法反复安装了最新的官方BIOS四、五次才解决。</P><P>然后用你说的官方的故障检测软件，具体症状和检测结果麻烦看看截图。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="cde1618cd667c86c01400ee714b8668.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85346iB5FCB0CDD9E9E0B6/image-size/large?v=v2&amp;px=999" role="button" title="cde1618cd667c86c01400ee714b8668.jpg" alt="cde1618cd667c86c01400ee714b8668.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d90b73f8fd6e143e924d0c04e798e9b.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85347iC43BE3564A17D6FC/image-size/large?v=v2&amp;px=999" role="button" title="d90b73f8fd6e143e924d0c04e798e9b.jpg" alt="d90b73f8fd6e143e924d0c04e798e9b.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12686bd422863762f504e87d94dc853.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85348i41BDE164B4F2C531/image-size/large?v=v2&amp;px=999" role="button" title="12686bd422863762f504e87d94dc853.jpg" alt="12686bd422863762f504e87d94dc853.jpg" /></span></P> Wed, 01 Feb 2023 12:37:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212492#M457909 開贰 2023-02-01T12:37:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212509#M457919 <P>建议去服务中心</P> Wed, 01 Feb 2023 14:58:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360bi-ji-ben-wang-ka-diu-shi/m-p/1212509#M457919 y2kim 2023-02-01T14:58:11Z