https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xing14-chu-mo-ban-mei-you-ren-he-fan-ying/m-p/1222514#M459885 <P>2019年买的惠普星14，今天发现触摸板没有任何反应了，拔掉蓝牙鼠标的话，连鼠标光标都没有显示，鼠标设置的硬件中也没有触摸板的显示，怎么办哇（系统是win10家庭版）<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="无标题.png" style="width: 723px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88447i7FB47FA338F44EA4/image-size/large?v=v2&amp;px=999" role="button" title="无标题.png" alt="无标题.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88448i20A9F4A2533C3AA7/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span></P> Tue, 21 Mar 2023 06:53:41 GMT Riooo 2023-03-21T06:53:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xing14-chu-mo-ban-mei-you-ren-he-fan-ying/m-p/1222514#M459885 <P>2019年买的惠普星14，今天发现触摸板没有任何反应了，拔掉蓝牙鼠标的话，连鼠标光标都没有显示，鼠标设置的硬件中也没有触摸板的显示，怎么办哇（系统是win10家庭版）<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="无标题.png" style="width: 723px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88447i7FB47FA338F44EA4/image-size/large?v=v2&amp;px=999" role="button" title="无标题.png" alt="无标题.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88448i20A9F4A2533C3AA7/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span></P> Tue, 21 Mar 2023 06:53:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xing14-chu-mo-ban-mei-you-ren-he-fan-ying/m-p/1222514#M459885 Riooo 2023-03-21T06:53:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xing14-chu-mo-ban-mei-you-ren-he-fan-ying/m-p/1222525#M459887 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">白色背景菜单中可以直接测试鼠标移动</P> Tue, 21 Mar 2023 08:10:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xing14-chu-mo-ban-mei-you-ren-he-fan-ying/m-p/1222525#M459887 y2kim 2023-03-21T08:10:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xing14-chu-mo-ban-mei-you-ren-he-fan-ying/m-p/1222534#M459888 <P>测试了多次，鼠标光标还是没有任何反应TAT</P> Tue, 21 Mar 2023 08:33:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xing14-chu-mo-ban-mei-you-ren-he-fan-ying/m-p/1222534#M459888 Riooo 2023-03-21T08:33:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xing14-chu-mo-ban-mei-you-ren-he-fan-ying/m-p/1222535#M459889 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/142735">@Riooo</a>&nbsp; 已写:<BR /> <P>测试了多次，鼠标光标还是没有任何反应TAT</P> <HR /></BLOCKQUOTE> <P>去服务中心维修</P> Tue, 21 Mar 2023 08:36:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xing14-chu-mo-ban-mei-you-ren-he-fan-ying/m-p/1222535#M459889 y2kim 2023-03-21T08:36:20Z