https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223400#M460031 <P>进入卡死，FPS掉到0，切换出不去，任务管理器也有点卡才能出来，买的在2020年，出现这种情况是23年，从装系统，重下游戏都没有解决</P> Fri, 24 Mar 2023 15:06:55 GMT 战66三代 2023-03-24T15:06:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223400#M460031 <P>进入卡死，FPS掉到0，切换出不去，任务管理器也有点卡才能出来，买的在2020年，出现这种情况是23年，从装系统，重下游戏都没有解决</P> Fri, 24 Mar 2023 15:06:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223400#M460031 战66三代 2023-03-24T15:06:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223415#M460036 <P>先确认没有硬件故障</P> <P>&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> Sat, 25 Mar 2023 01:39:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223415#M460036 y2kim 2023-03-25T01:39:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223433#M460046 <P>没有联网，</P> Sat, 25 Mar 2023 04:23:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223433#M460046 战66三代 2023-03-25T04:23:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223435#M460047 <UL><LI> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88854iDCB10FCFA4E81319/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></LI></UL> Sat, 25 Mar 2023 04:25:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223435#M460047 战66三代 2023-03-25T04:25:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223449#M460049 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.7.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.7.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Sat, 25 Mar 2023 06:18:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223449#M460049 y2kim 2023-03-25T06:18:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223458#M460055 <P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/88862i55C0ABEC8677D058/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P> Sat, 25 Mar 2023 09:15:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223458#M460055 战66三代 2023-03-25T09:15:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223459#M460056 <P>&nbsp;根据上述操作完成以后&nbsp; &nbsp;目前还是没有解决穿越火线玩着玩着卡死或者进入就卡死&nbsp; 的情况</P> Sat, 25 Mar 2023 09:39:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223459#M460056 战66三代 2023-03-25T09:39:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223494#M460069 <P>先试重装游戏软件</P> <P>然后，覆盖安装操作系统</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://answers.microsoft.com/zh-hans/windows/forum/all/windows-10/7d09b5ca-c937-4d59-a80e-d4ea0b940f86" target="_blank"><SPAN>Windows 10 </SPAN><SPAN>如何覆盖安装</SPAN><SPAN> - Microsoft Community</SPAN></A></P> Sun, 26 Mar 2023 01:58:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223494#M460069 y2kim 2023-03-26T01:58:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223593#M460112 <P>用wegame自带的修复试一下，通常都可以解决</P><P>&nbsp;</P><P>*不代表官方言论<BR />如对您提出的问题有帮助请点击下方的“有”，若成功的解决了问题请点击下方的“ 接受为解决方案”。</P> Mon, 27 Mar 2023 01:42:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223593#M460112 NAVI_Sasha 2023-03-27T01:42:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223792#M460158 <P>不行 ， 我在等快递U盘 来了把电脑重置，在线重置老是不成功浪费我不少手机流量</P> Mon, 27 Mar 2023 11:29:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/LOL-mei-shi-wan-you-xi-chuan-yue-huo-xian-jin-ru-jiu-ka-si/m-p/1223792#M460158 战66三代 2023-03-27T11:29:41Z