https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1225879#M460572 <P>新购买的笔记本，Windows 11 22H2，已安装所有系统更新和驱动程序。</P><P>Windows安全中心的“固件保护”为关闭状态，打开后重启，依然为关闭状态。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-04-08 135903.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89590i17C8D29359083F05/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-04-08 135903.png" alt="屏幕截图 2023-04-08 135903.png" /></span></P><P>另外，设备管理器中“显示隐藏的设备”，“其他设备”项目下有两个问号设备，通过自动更新驱动程序提示找不到驱动，但设备状态中运转正常。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices2.png" style="width: 654px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89591i2F5A87B8D170F668/image-size/large?v=v2&amp;px=999" role="button" title="devices2.png" alt="devices2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices.png" style="width: 583px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89592iCF70C71F120B2B34/image-size/large?v=v2&amp;px=999" role="button" title="devices.png" alt="devices.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices3.png" style="width: 667px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89595i267A72FF3ADCA6BE/image-size/large?v=v2&amp;px=999" role="button" title="devices3.png" alt="devices3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices4.png" style="width: 492px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89593iBD14EC8F49294039/image-size/large?v=v2&amp;px=999" role="button" title="devices4.png" alt="devices4.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices5.png" style="width: 489px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89594i25C3A88CF1CCE7DA/image-size/large?v=v2&amp;px=999" role="button" title="devices5.png" alt="devices5.png" /></span></P> Sat, 08 Apr 2023 06:41:56 GMT Probook-NewUser 2023-04-08T06:41:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1225879#M460572 <P>新购买的笔记本，Windows 11 22H2，已安装所有系统更新和驱动程序。</P><P>Windows安全中心的“固件保护”为关闭状态，打开后重启，依然为关闭状态。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-04-08 135903.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89590i17C8D29359083F05/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-04-08 135903.png" alt="屏幕截图 2023-04-08 135903.png" /></span></P><P>另外，设备管理器中“显示隐藏的设备”，“其他设备”项目下有两个问号设备，通过自动更新驱动程序提示找不到驱动，但设备状态中运转正常。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices2.png" style="width: 654px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89591i2F5A87B8D170F668/image-size/large?v=v2&amp;px=999" role="button" title="devices2.png" alt="devices2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices.png" style="width: 583px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89592iCF70C71F120B2B34/image-size/large?v=v2&amp;px=999" role="button" title="devices.png" alt="devices.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices3.png" style="width: 667px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89595i267A72FF3ADCA6BE/image-size/large?v=v2&amp;px=999" role="button" title="devices3.png" alt="devices3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices4.png" style="width: 492px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89593iBD14EC8F49294039/image-size/large?v=v2&amp;px=999" role="button" title="devices4.png" alt="devices4.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="devices5.png" style="width: 489px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89594i25C3A88CF1CCE7DA/image-size/large?v=v2&amp;px=999" role="button" title="devices5.png" alt="devices5.png" /></span></P> Sat, 08 Apr 2023 06:41:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1225879#M460572 Probook-NewUser 2023-04-08T06:41:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1225894#M460577 <P>Win+R打开运行输入winver看你系统版本信息</P> Sat, 08 Apr 2023 11:29:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1225894#M460577 y2kim 2023-04-08T11:29:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1225930#M460583 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-04-08 221546.png" style="width: 633px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89605i2ED49F385F6E15C4/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-04-08 221546.png" alt="屏幕截图 2023-04-08 221546.png" /></span></P> Sat, 08 Apr 2023 14:17:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1225930#M460583 Probook-NewUser 2023-04-08T14:17:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1226192#M460704 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.7.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.7.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Sun, 09 Apr 2023 15:53:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1226192#M460704 y2kim 2023-04-09T15:53:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1226727#M460799 <P>按照你说的试过了，无效(截图的软件都装过了)。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89777iF66446CB4302AE05/image-size/medium?v=v2&amp;px=400" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89775i9795FEA32B0768EF/image-size/medium?v=v2&amp;px=400" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89776iB6DAB36323DE0FEA/image-size/medium?v=v2&amp;px=400" role="button" title="3.png" alt="3.png" /></span></P><P>此外，根据设备管理器中的设备信息，到amd官网使用自动工具进行检测和安装，更新了显卡、芯片组等，重启后安全保护中的固件保护依然处于关闭状态，设备管理器中的两个隐藏的其他设备也依然没有变化。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="aa.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89778iF21AB7AB9054613E/image-size/small?v=v2&amp;px=200" role="button" title="aa.png" alt="aa.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-04-12 122519.png" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/89779iF10E1FFBFB8BDB18/image-size/small?v=v2&amp;px=200" role="button" title="屏幕截图 2023-04-12 122519.png" alt="屏幕截图 2023-04-12 122519.png" /></span></P><P>&nbsp;</P><P>经过最近几天的折腾，不打算费劲了；因为目前并不明显影响使用，就先这么凑合用吧。</P> Wed, 12 Apr 2023 04:31:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-quan-zhong-xin-gu-jian-bao-hu-wu-fa-kai-qi-ji-she-bei-wen-ti/m-p/1226727#M460799 Probook-NewUser 2023-04-12T04:31:25Z