https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228369#M461169 <P>重装了系统，指纹可以用，摄像头不行了，跪求解决方案</P> Sat, 22 Apr 2023 12:51:02 GMT 小波123 2023-04-22T12:51:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228369#M461169 <P>重装了系统，指纹可以用，摄像头不行了，跪求解决方案</P> Sat, 22 Apr 2023 12:51:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228369#M461169 小波123 2023-04-22T12:51:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228403#M461176 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.8.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.8.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Sat, 22 Apr 2023 22:59:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228403#M461176 y2kim 2023-04-22T22:59:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228404#M461177 <P>你确定你这个型号用过人脸识别？</P> Sat, 22 Apr 2023 23:10:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228404#M461177 y2kim 2023-04-22T23:10:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228407#M461179 <P data-unlink="true">你说只是摄像头功能吧 到<A href="https://support.hp.com/cn-zh/products" target="_blank">https://support.hp.com/cn-zh/products</A>&nbsp; 输入SN和系统提交后下载摄像头驱动安装好重启电脑再试</P> Sun, 23 Apr 2023 00:00:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228407#M461179 NAVI_Sasha 2023-04-23T00:00:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228492#M461212 <P><SPAN>指纹可以用，摄像头不行了，请问是摄像头没有图像，还是人脸识别不能用？</SPAN></P> <P>这机器没有人脸功能。</P> Sun, 23 Apr 2023 04:42:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-ren-lian-shi-bie-de-she-xiang-tou/m-p/1228492#M461212 548851818 2023-04-23T04:42:40Z