https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1230539#M461618 <P>您好：</P><P>我欲设置Windows Hello 人脸识别，但显示：找不到支持Windows Hello 人脸的摄像头</P><P>电脑带着红外功能</P><P>谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683374162994.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90750iAC0A4D4ED3AB07E6/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1683374162994.png" alt="_0-1683374162994.png" /></span></P><P>电脑带着红外功能</P> Sat, 06 May 2023 11:58:00 GMT 慕凝轩 2023-05-06T11:58:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1230539#M461618 <P>您好：</P><P>我欲设置Windows Hello 人脸识别，但显示：找不到支持Windows Hello 人脸的摄像头</P><P>电脑带着红外功能</P><P>谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1683374162994.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/90750iAC0A4D4ED3AB07E6/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1683374162994.png" alt="_0-1683374162994.png" /></span></P><P>电脑带着红外功能</P> Sat, 06 May 2023 11:58:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1230539#M461618 慕凝轩 2023-05-06T11:58:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1230542#M461619 <P>首先需要确认配置中是否含有 红外和摄像头功能，最好使用sn 查一下配置</P> <P>&nbsp;</P> Sat, 06 May 2023 12:28:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1230542#M461619 Danny-wu 2023-05-06T12:28:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1230543#M461620 <P>打开 设备管理器，找到照相机下方的 HD Camera和 IR Camera，分别右键选择“卸载设备”，勾选“尝试删除此设备的驱动程序”，然后卸载，再扫描检测硬件改动。</P> <P>.</P> <P>.</P> <P>另外参考：</P> <P>HP IR Camera 更新1903后找不到与 windows hello 人脸兼容的相机<BR /><A href="https://answers.microsoft.com/zh-hans/windows/forum/all/hp-ir-camera/c3da04f5-a6aa-4821-afda-22a256ca9bfd" target="_blank">https://answers.microsoft.com/zh-hans/windows/forum/all/hp-ir-camera/c3da04f5-a6aa-4821-afda-22a256ca9bfd</A></P> Sat, 06 May 2023 12:43:36 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1230543#M461620 548851818 2023-05-06T12:43:36Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1230977#M461742 <P>到<A href="https://support.hp.com/cn-zh/products" target="_blank">https://support.hp.com/cn-zh/products</A>&nbsp;输入sn和系统提交后下载安装摄像头驱动后重启再试一次</P> Tue, 09 May 2023 08:58:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1230977#M461742 NAVI_Sasha 2023-05-09T08:58:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1242314#M464284 <P>SN 是什么，怎么用，我也是楼主一样的问题</P> Fri, 07 Jul 2023 15:29:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-ren-lian-de-she-xiang-tou/m-p/1242314#M464284 TottiCen 2023-07-07T15:29:58Z