https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233199#M462160 <P>找惠普e管家咨询把所有都操作了一次都没有声音，请问该怎么解决这一问题</P> Sat, 20 May 2023 12:32:43 GMT 不闹鞠躬 2023-05-20T12:32:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233199#M462160 <P>找惠普e管家咨询把所有都操作了一次都没有声音，请问该怎么解决这一问题</P> Sat, 20 May 2023 12:32:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233199#M462160 不闹鞠躬 2023-05-20T12:32:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233202#M462163 <P>进设备管理器查看有没有声音设备及正常驱动，有的话插耳机有没有声音。</P> Sat, 20 May 2023 13:54:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233202#M462163 WDH 2023-05-20T13:54:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233213#M462165 <P>1.先看设备管理器里面有没有这个设备（各个电脑不一定一样，你只要确认有就行).没有的话建议重装一下，或是到惠普管家里面检查更新一下看有没有最新的驱动。重装还没有这个设备的话可能喇叭坏了认不到了，建议送修。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-05-21 013807.png" style="width: 492px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91361iA7E431E8F14A8411/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-05-21 013807.png" alt="屏幕截图 2023-05-21 013807.png" /></span></P><P>2.有这个设备的话你到设置/系统、声音里面点如图的部位，先确认本机的喇叭是默认输出（有可能你连了什么设备导致本机不是默认输出了，要改回来）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-05-21 013656.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91362i912D201CF4C40FB6/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-05-21 013656.png" alt="屏幕截图 2023-05-21 013656.png" /></span></P><P>3.第二步确认用的是本机喇叭但还是没有用的话，把声音调到100做个声音测试（点配置/测试）看有没有声音。（声音没有或是声音小都说明喇叭有问题了，建议送修）</P> Sat, 20 May 2023 17:48:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233213#M462165 feidegao 2023-05-20T17:48:38Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233230#M462169 <P>关机断电&nbsp; 长按开机按钮30s静电释放&nbsp; &nbsp;</P><P>之后开机敲击F2检测下组件测试--音频&nbsp; 有声音硬件就没问题&nbsp;</P><P>主菜单--退出---继续引导&nbsp; 可以尝试到&nbsp; &nbsp;已经有声音了~~~</P><P>楼主试试</P> Sun, 21 May 2023 05:33:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233230#M462169 梁多多 2023-05-21T05:33:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233257#M462179 <P>试过了诶，这样检测电脑也发不出声音是硬件受损了嘛</P> Sun, 21 May 2023 09:48:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233257#M462179 不闹鞠躬 2023-05-21T09:48:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233258#M462180 <P>如果静电释放bios默认值之后F2检测还是没有声音&nbsp; 就是扬声器坏了</P><P><STRONG><A href="https://support.hp.com/cn-zh/check-warranty" target="_blank">https://support.hp.com/cn-zh/check-warranty</A></STRONG></P><P><STRONG>z这里查看保修</STRONG></P><P><STRONG>在保可以联系售后&nbsp;&nbsp;</STRONG></P><P><STRONG>过保可以外接音箱或者耳机使用&nbsp;&nbsp;</STRONG></P> Sun, 21 May 2023 09:51:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233258#M462180 梁多多 2023-05-21T09:51:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233261#M462181 <P>维修站查询：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">https://support.hp.com/cn-zh/document/c04570895</A></P><P>&nbsp;</P><P>&nbsp;</P><DIV><DIV><DIV><P><SPAN>如果我的回复对您有帮助，</SPAN><SPAN>&nbsp;</SPAN><SPAN>请点击</SPAN></P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="_0-1684662673625.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91372iEE98EB851199DD28/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1684662673625.jpeg" alt="_0-1684662673625.jpeg" /></span><P>&nbsp;</P><P><SPAN>按钮。如果我的回复帮助您解决了问题，</SPAN><SPAN>别忘了</SPAN><SPAN>点击</SPAN></P><span class="lia-inline-image-display-wrapper lia-image-align-right" image-alt="_1-1684662673627.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/91373iA94159DD05777937/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1684662673627.png" alt="_1-1684662673627.png" /></span><P>&nbsp;</P><P><SPAN>，可以帮到其他遇到同样问题的用户。</SPAN></P></DIV></DIV></DIV> Sun, 21 May 2023 09:52:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-mei-you-sheng-yin/m-p/1233261#M462181 梁多多 2023-05-21T09:52:12Z