https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1235654#M462703 故障编号ME5441-A6PBLR-MFPU3G-8D0H03 Fri, 02 Jun 2023 13:35:34 GMT 1394903192 2023-06-02T13:35:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1235654#M462703 故障编号ME5441-A6PBLR-MFPU3G-8D0H03 Fri, 02 Jun 2023 13:35:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1235654#M462703 1394903192 2023-06-02T13:35:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1235659#M462707 <P>没有反应是啥意思&nbsp; 再描述描述樓<span class="lia-unicode-emoji" title=":猪脸:">🐷</span></P> Fri, 02 Jun 2023 15:04:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1235659#M462707 梁多多 2023-06-02T15:04:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1235682#M462714 <P>USB接口目前连接例如鼠标，键盘，U盘等都无法正常使用吗？</P> <P>&nbsp;</P> <P>可以做一遍静电释放：</P> <P>将电脑关机后，拔掉所有的外接设备包括电源线，然后长按开机键30秒，按够时间后插电开机试试。</P> <P>&nbsp;</P> <P>若释放无效，并且在开机F2的检测工具界面测试USB端口报错故障代码，可以联系惠普的服务网点解决。</P> Sat, 03 Jun 2023 02:50:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1235682#M462714 正在输入 2023-06-03T02:50:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1235897#M462767 <P>开机敲击f10进入BIOS&nbsp; 恢复默认值试试</P><P>系统下之前可以使用么</P><P>&nbsp;</P><P>&nbsp;</P><DIV><P>U盘修复命令</P><P>Win+R&nbsp;输入<BR />msdt.exe -id DeviceDiagnostic回车重启试试</P></DIV> Sun, 04 Jun 2023 10:58:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1235897#M462767 梁多多 2023-06-04T10:58:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1236119#M462831 <P>usb接口测试需要插拔U盘辅助确认，如已经做了辅助确认还是有故障代码，在保的话报修<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A>&nbsp; 查询惠普(HP)授权服务中心的地址和联系电话</P> Mon, 05 Jun 2023 10:43:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-benusb-cha-kou-ke-yi-gong-dian-dan-mei-you-fan-ying/m-p/1236119#M462831 NAVI_Sasha 2023-06-05T10:43:49Z