https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242542#M464351 <P>嗨，您好</P><P>问题描述如下：</P><P>笔记本电脑在下午四点“关机后充电”，晚上十点多回家，按开机键亮屏后很快黑屏；</P><P>之后再次按开机键，进入电脑桌面显示3%电量；</P><P>然后再充电到17%后再次“关机充电”；</P><P>半小时后再次开机显示电量依然为17%；</P><P>&nbsp;</P><P>总结现象：关机时无法充电！</P><P>&nbsp;</P><P>请问这种现象判断是什么原因，然后请问该如何解决呢？</P> Sun, 09 Jul 2023 16:29:55 GMT My_华华 2023-07-09T16:29:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242542#M464351 <P>嗨，您好</P><P>问题描述如下：</P><P>笔记本电脑在下午四点“关机后充电”，晚上十点多回家，按开机键亮屏后很快黑屏；</P><P>之后再次按开机键，进入电脑桌面显示3%电量；</P><P>然后再充电到17%后再次“关机充电”；</P><P>半小时后再次开机显示电量依然为17%；</P><P>&nbsp;</P><P>总结现象：关机时无法充电！</P><P>&nbsp;</P><P>请问这种现象判断是什么原因，然后请问该如何解决呢？</P> Sun, 09 Jul 2023 16:29:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242542#M464351 My_华华 2023-07-09T16:29:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242547#M464352 <P>Type-C电源？</P> <P>&nbsp;</P> Mon, 10 Jul 2023 00:51:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242547#M464352 y2kim 2023-07-10T00:51:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242559#M464355 <P>您好，是的原装C口充电，昨晚开机充到91%后关机，今天100%啦</P> Mon, 10 Jul 2023 01:37:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242559#M464355 My_华华 2023-07-10T01:37:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242565#M464356 <P style="margin: 0in; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/ish_4366901-4234704-16" target="_blank"><SPAN>HP </SPAN><SPAN>商用笔记本电脑</SPAN><SPAN> - </SPAN><SPAN>更新</SPAN><SPAN> BIOS</SPAN><SPAN>（基本输入输出系统）</SPAN><SPAN> | HP®</SPAN><SPAN>客户支持</SPAN></A></P> Mon, 10 Jul 2023 01:48:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242565#M464356 y2kim 2023-07-10T01:48:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242583#M464357 <P>您好，选择下载提取并安装吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="My__0-1688954907749.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93874iECD34D9FDB09CE74/image-size/medium?v=v2&amp;px=400" role="button" title="My__0-1688954907749.png" alt="My__0-1688954907749.png" /></span></P><P>&nbsp;</P> Mon, 10 Jul 2023 02:08:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242583#M464357 My_华华 2023-07-10T02:08:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242587#M464358 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/284988">@My_华华</a>&nbsp; 已写:<BR /> <P>您好，选择下载提取并安装吗？</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="My__0-1688954907749.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93874iECD34D9FDB09CE74/image-size/medium?v=v2&amp;px=400" role="button" title="My__0-1688954907749.png" alt="My__0-1688954907749.png" /></span></P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>正确</P> Mon, 10 Jul 2023 02:11:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242587#M464358 y2kim 2023-07-10T02:11:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242589#M464359 <P>您好，已经安装成功了，之后我重启再尝试操作，查看是否已经解决啦</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="My__0-1688955185536.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93877i27A64B684D0A85A2/image-size/medium?v=v2&amp;px=400" role="button" title="My__0-1688955185536.png" alt="My__0-1688955185536.png" /></span></P><P>&nbsp;</P> Mon, 10 Jul 2023 02:13:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242589#M464359 My_华华 2023-07-10T02:13:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242655#M464365 <P>您好，现在‘关机’情况下可以正常充电了</P><P>&nbsp;</P><P>就是插上充电器后，充电口有‘zi zi ~zi’声音正常吗？</P> Mon, 10 Jul 2023 05:37:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242655#M464365 My_华华 2023-07-10T05:37:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242660#M464368 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/284988">@My_华华</a>&nbsp; 已写:<BR /> <P>您好，现在‘关机’情况下可以正常充电了</P> <P>&nbsp;</P> <P>就是插上充电器后，充电口有‘zi zi ~zi’声音正常吗？</P> <HR /></BLOCKQUOTE> <P>这种建议到服务中心给工作人员查看实物</P> Mon, 10 Jul 2023 05:41:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242660#M464368 y2kim 2023-07-10T05:41:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242662#M464370 <P>好的，谢谢您的帮助，我去服务中心看一下</P> Mon, 10 Jul 2023 05:42:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242662#M464370 My_华华 2023-07-10T05:42:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242750#M464400 <P>您好，晚上用到60%电量，关机充电三小时后依然充不进入电，我明天去服务中心看一下吧</P> Mon, 10 Jul 2023 12:38:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-guan-ji-zhuang-tai-xia-wu-fa-chong-dian/m-p/1242750#M464400 My_华华 2023-07-10T12:38:57Z