https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ba-diao-dian-yuan-jiu-zhi-jie-hei-ping-guan-ji-qie-wu-fa-kai-ji-bi-xu-cha-ru-dian-yuan-qie-dian-chi-dian-liang-yi-zhi-xian-shi82/m-p/1249078#M465959 <P>拔掉电源就直接黑屏关机且无法开机，必须插入电源，且电池电量一直显示82，电源测试下一步要拔电源，所以没有进行。从昨天开始出现的问题，就系统昨天自动更新了HP Inc. - Firmware - 15.11.0.0。</P><OL><LI><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20230820214255.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95450i03E6C30281B1EC4B/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20230820214255.jpg" alt="QQ图片20230820214255.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20230820214251.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95451iE939F0602EE72B0B/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20230820214251.jpg" alt="QQ图片20230820214251.jpg" /></span></LI></OL> Sun, 20 Aug 2023 13:49:39 GMT cplus 2023-08-20T13:49:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ba-diao-dian-yuan-jiu-zhi-jie-hei-ping-guan-ji-qie-wu-fa-kai-ji-bi-xu-cha-ru-dian-yuan-qie-dian-chi-dian-liang-yi-zhi-xian-shi82/m-p/1249078#M465959 <P>拔掉电源就直接黑屏关机且无法开机，必须插入电源，且电池电量一直显示82，电源测试下一步要拔电源，所以没有进行。从昨天开始出现的问题，就系统昨天自动更新了HP Inc. - Firmware - 15.11.0.0。</P><OL><LI><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20230820214255.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95450i03E6C30281B1EC4B/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20230820214255.jpg" alt="QQ图片20230820214255.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20230820214251.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95451iE939F0602EE72B0B/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20230820214251.jpg" alt="QQ图片20230820214251.jpg" /></span></LI></OL> Sun, 20 Aug 2023 13:49:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ba-diao-dian-yuan-jiu-zhi-jie-hei-ping-guan-ji-qie-wu-fa-kai-ji-bi-xu-cha-ru-dian-yuan-qie-dian-chi-dian-liang-yi-zhi-xian-shi82/m-p/1249078#M465959 cplus 2023-08-20T13:49:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ba-diao-dian-yuan-jiu-zhi-jie-hei-ping-guan-ji-qie-wu-fa-kai-ji-bi-xu-cha-ru-dian-yuan-qie-dian-chi-dian-liang-yi-zhi-xian-shi82/m-p/1249087#M465963 <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">楼主可以做如下测试：</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">1.释放静电：</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机并拔掉电源适配器，移除全部外接设备，按住电源键并保持</SPAN><SPAN>30</SPAN><SPAN>秒再松开，之后，插电源适配器，开机观察。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>2.开机点击F10进入BIOS，点击F9，选择Yes，再次点击F10，选择Yes。</SPAN></P> Mon, 21 Aug 2023 01:02:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ba-diao-dian-yuan-jiu-zhi-jie-hei-ping-guan-ji-qie-wu-fa-kai-ji-bi-xu-cha-ru-dian-yuan-qie-dian-chi-dian-liang-yi-zhi-xian-shi82/m-p/1249087#M465963 坏坏的笑 2023-08-21T01:02:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ba-diao-dian-yuan-jiu-zhi-jie-hei-ping-guan-ji-qie-wu-fa-kai-ji-bi-xu-cha-ru-dian-yuan-qie-dian-chi-dian-liang-yi-zhi-xian-shi82/m-p/1249247#M465994 <P>没有用，还是一拔电源就关机。bios变成默认值也不行。是不是电池坏了？</P> Mon, 21 Aug 2023 10:32:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ba-diao-dian-yuan-jiu-zhi-jie-hei-ping-guan-ji-qie-wu-fa-kai-ji-bi-xu-cha-ru-dian-yuan-qie-dian-chi-dian-liang-yi-zhi-xian-shi82/m-p/1249247#M465994 cplus 2023-08-21T10:32:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ba-diao-dian-yuan-jiu-zhi-jie-hei-ping-guan-ji-qie-wu-fa-kai-ji-bi-xu-cha-ru-dian-yuan-qie-dian-chi-dian-liang-yi-zhi-xian-shi82/m-p/1249289#M466011 <P>根据测试的情况看，有可能是电池故障，联系服务中心处理。</P> Tue, 22 Aug 2023 01:06:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ba-diao-dian-yuan-jiu-zhi-jie-hei-ping-guan-ji-qie-wu-fa-kai-ji-bi-xu-cha-ru-dian-yuan-qie-dian-chi-dian-liang-yi-zhi-xian-shi82/m-p/1249289#M466011 坏坏的笑 2023-08-22T01:06:54Z