https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping/m-p/1259898#M468379 <P>电脑在使用过程用突然蓝屏，散热器声音突然变大</P> Wed, 25 Oct 2023 00:58:06 GMT 芙蓉 2023-10-25T00:58:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping/m-p/1259898#M468379 <P>电脑在使用过程用突然蓝屏，散热器声音突然变大</P> Wed, 25 Oct 2023 00:58:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping/m-p/1259898#M468379 芙蓉 2023-10-25T00:58:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping/m-p/1259921#M468385 <P>如果是偶尔出现一次，可以忽略。</P> <P>&nbsp;</P> <P>如果多次出现，先确认是否添加或更改过硬件，还原出厂的硬件试下。</P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>如果都没有</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>先看机器是否长时间运行测试无异常，判断有没有存在硬件故障。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt;"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank"><SPAN>https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</SPAN></A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>建议晚上休息前，不用机器的时候进行，跑一晚上。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>开始进行之后可以不用管电脑放一边。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>了解更多</SPAN></P> <P style="margin: 0in;"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank"><SPAN>HP 电脑 - 硬件故障测试</SPAN></A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>排除硬件没有故障之后，看蓝屏信息</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt; color: black;"><SPAN>用这个APP打开蓝屏dump文件看看</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://www.microsoft.com/store/productId/9pgjgd53tn86" target="_blank"><SPAN>https://www.microsoft.com/store/productId/9pgjgd53tn86</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt; color: black;"><SPAN>装完APP，双击dmp文件(C:\windows\memory.dmp或c:\windows\minidump文件夹内)打开，点击蓝色的"!analyze -v"即可对dump进行分析</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt; color: black;"><SPAN>更多参考</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://zhuanlan.zhihu.com/p/435632923" target="_blank"><SPAN>win10蓝屏分析器——WinDbg Preview - 知乎 (zhihu.com)</SPAN></A></P> Wed, 25 Oct 2023 01:59:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping/m-p/1259921#M468385 坏坏的笑 2023-10-25T01:59:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping/m-p/1259981#M468399 <P>散热不畅高温保护，考虑清灰并提供良好使用环境。</P> Wed, 25 Oct 2023 03:59:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lan-ping/m-p/1259981#M468399 WDH 2023-10-25T03:59:18Z