https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261021#M468602 <P>电脑更新之后，热键调节亮度的f3 f4失灵，设置里也无法调节。但fn+esc可以调出系统信息。在<A href="https://support.hp.com/cn-zh/drivers" target="_blank">官方 HP® 驱动程序与软件下载 | 惠普®客户支持</A>里面检测出需要更新的热键驱动，但是下载安装之后会跳出来一个黑框，重启后也亮度调节键还是失灵的，请问这是怎么回事呢？记得在n年前也发生过类似的情况，忘记当时是怎么调整的了，请问这次应该怎么办呢？</P> Tue, 31 Oct 2023 13:38:03 GMT 小珍 2023-10-31T13:38:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261021#M468602 <P>电脑更新之后，热键调节亮度的f3 f4失灵，设置里也无法调节。但fn+esc可以调出系统信息。在<A href="https://support.hp.com/cn-zh/drivers" target="_blank">官方 HP® 驱动程序与软件下载 | 惠普®客户支持</A>里面检测出需要更新的热键驱动，但是下载安装之后会跳出来一个黑框，重启后也亮度调节键还是失灵的，请问这是怎么回事呢？记得在n年前也发生过类似的情况，忘记当时是怎么调整的了，请问这次应该怎么办呢？</P> Tue, 31 Oct 2023 13:38:03 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261021#M468602 小珍 2023-10-31T13:38:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261045#M468608 <P>机器具体型号或序列号提供一下，之前部分机型有出现更新新版BIOS后出现的问题</P> Wed, 01 Nov 2023 00:08:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261045#M468608 坏坏的笑 2023-11-01T00:08:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261068#M468619 <P>型号：<SPAN>HP EliteBook 845 G7 Notebook PC (8VZ06AV)</SPAN></P> <P><SPAN>序列号： [**] &nbsp; </SPAN><SPAN>win10系统。</SPAN></P> <P><SPAN>下载安装hotkey驱动后会跳出来这样一个界面⬇</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1698804565147.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98577iE500FB8D80DF2BD0/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1698804565147.png" alt="_1-1698804565147.png" /></span></P> <P>&nbsp;</P> <P><SPAN>我在设备管理器里看发现好像少了显卡，但是不知道在哪里下载哇？</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1698804355264.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98575i701621EE3EAC5737/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1698804355264.png" alt="_0-1698804355264.png" /></span></P> <P>&nbsp;</P> Mon, 06 Nov 2023 07:24:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261068#M468619 小珍 2023-11-06T07:24:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261074#M468620 <P>这个向下箭头是禁用了，选中后点击启用，然后建议更新一下全部驱动</P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>建议用下面的工具联网检查更新。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)下载</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>大概过程</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>安装软件后会自动打开，点分析，然后等结果</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>点推荐</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1698805122511.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98579i34EB81319005495B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1698805122511.png" alt="_0-1698805122511.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>然后勾选关键和推荐更新，点蓝色download按钮</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1698805122512.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98578i73E5DC1A9B9AD9E6/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1698805122512.png" alt="_1-1698805122512.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>选择提取文件并安装，点蓝色按钮开始</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1698805122514.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98581i36F1B4552283DC7C/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1698805122514.png" alt="_2-1698805122514.png" /></span></P> <P>&nbsp;</P> Wed, 01 Nov 2023 02:19:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261074#M468620 坏坏的笑 2023-11-01T02:19:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261082#M468621 <P>解决了，感谢感谢！！不过我之前下载了好多热键驱动，请问那些需要删除吗？留着会有什么不良影响吗？</P> Wed, 01 Nov 2023 02:46:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261082#M468621 小珍 2023-11-01T02:46:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261083#M468622 <P>如果能正常使用，不用删除</P> Wed, 01 Nov 2023 02:49:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261083#M468622 坏坏的笑 2023-11-01T02:49:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261084#M468623 <P>好的，非常感谢！！♥♥♥</P> Wed, 01 Nov 2023 02:50:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wu-fa-diao-jie-ping-mu-liang-du/m-p/1261084#M468623 小珍 2023-11-01T02:50:56Z