https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1261362#M468663 <P>感谢回复，不过按照教程更新了HPS3 ，设置中还是没变化 提示失败。&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xnksnmpy_20231102_151717_670.png" style="width: 698px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98674iBD5E52C92622D1B5/image-size/large?v=v2&amp;px=999" role="button" title="xnksnmpy_20231102_151717_670.png" alt="xnksnmpy_20231102_151717_670.png" /></span></P> Thu, 02 Nov 2023 07:21:07 GMT 心空念平 2023-11-02T07:21:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260823#M468540 <P>公司年初2月新买的电脑，现在总是提示可靠性降级 请备份数据，剩余生命100% 可用备用100%</P><P>IDEA在open路径半天才出来，vscode搜索东西时候 鼠标卡顿肉眼可见掉帧，截图软件保存时候也卡一会 等各种需要存储场景都会卡&nbsp; &nbsp;已经影响使用&nbsp; &nbsp; &nbsp;</P><P>发现typec的硬盘也读不出来，磁盘管理能看到这个盘，我的电脑里边不显示，硬盘插别的电脑都没事 【发现盘符不知道为什么没弄没了，添加盘符可以了】</P><P>20231102：周末去售后看看再回复</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xnksnmpy_20231030_164801_333.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98503iA40D48393C9B57BB/image-size/medium?v=v2&amp;px=400" role="button" title="xnksnmpy_20231030_164801_333.png" alt="xnksnmpy_20231030_164801_333.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xnksnmpy_20231030_164833_848.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98505i4E9A5C3921DD603E/image-size/medium?v=v2&amp;px=400" role="button" title="xnksnmpy_20231030_164833_848.png" alt="xnksnmpy_20231030_164833_848.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xnksnmpy_20231030_164913_532.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98504iBC2DFBC6F4F69E7E/image-size/medium?v=v2&amp;px=400" role="button" title="xnksnmpy_20231030_164913_532.png" alt="xnksnmpy_20231030_164913_532.png" /></span></P><P>20231102-15:52：补充 检测结果&nbsp; &nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xnksnmpy_20231102_155322_436000000000.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98683iA49511857D0F137C/image-size/large?v=v2&amp;px=999" role="button" title="xnksnmpy_20231102_155322_436000000000.png" alt="xnksnmpy_20231102_155322_436000000000.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xnksnmpy_20231102_155304_00200000000000.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98682i15C9DF4419DB9DC1/image-size/large?v=v2&amp;px=999" role="button" title="xnksnmpy_20231102_155304_00200000000000.png" alt="xnksnmpy_20231102_155304_00200000000000.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231102155009.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98681i8964C79B2BA8BCBA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231102155009.jpg" alt="微信图片_20231102155009.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231102155014.png" style="width: 466px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98680i4989D1CA0F221EC4/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231102155014.png" alt="微信图片_20231102155014.png" /></span></P><P>&nbsp;</P> Fri, 03 Nov 2023 00:39:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260823#M468540 心空念平 2023-11-03T00:39:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260831#M468543 <P>只是一个预警吧，都是100%的。</P> Mon, 30 Oct 2023 09:18:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260831#M468543 WDH 2023-10-30T09:18:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260832#M468544 <P>主要是实实在在的卡<span class="lia-unicode-emoji" title=":笑哭:">😂</span> 如果不卡多备份也就行了</P> Mon, 30 Oct 2023 09:19:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260832#M468544 心空念平 2023-10-30T09:19:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260837#M468546 <P>F2硬件检测或送售后专业检测。</P> Mon, 30 Oct 2023 09:38:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260837#M468546 WDH 2023-10-30T09:38:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260846#M468550 <P>用惠普管家检查硬盘是否故障</P> <P>&nbsp;</P> Mon, 30 Oct 2023 11:26:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260846#M468550 548851818 2023-10-30T11:26:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260865#M468562 <P>惠普管家检测提示正常</P> Mon, 30 Oct 2023 14:37:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260865#M468562 心空念平 2023-10-30T14:37:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260894#M468570 <P>更新&nbsp;硬盘固件</P> <P><A href="https://ftp.hp.com/pub/softpaq/sp149001-149500/sp149431.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp149001-149500/sp149431.exe</A></P> <P>&nbsp;</P> <P>固件更新过程：</P> <P>需要注意此固件仅仅适用<SPAN> WD SN810 PCIe 2280 <STRONG>SDCPNRZ</STRONG></SPAN>，不适用其它<SPAN>WD</SPAN>硬盘<SPAN>.</SPAN></P> <P>↓当前硬盘当前固件版本<SPAN> HPS2</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_0-1698713755419.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98523i9BDF5CB7D6E1F6A5/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_0-1698713755419.png" alt="548851818_0-1698713755419.png" /></span></P> <P>&nbsp;</P> <P><SPAN>.</SPAN></P> <P>↓双击运行</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_1-1698713755422.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98522i9C008B38CA44F0D3/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_1-1698713755422.jpeg" alt="548851818_1-1698713755422.jpeg" /></span></P> <P>&nbsp;</P> <P><SPAN>.</SPAN></P> <P>↓接受，下一步</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_2-1698713755431.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98524i00C5D237FBB59088/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_2-1698713755431.png" alt="548851818_2-1698713755431.png" /></span></P> <P>&nbsp;</P> <P><SPAN>.</SPAN></P> <P><STRONG>↓下一步</STRONG></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_3-1698713755434.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98525i3D38280E7B0F8B38/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_3-1698713755434.png" alt="548851818_3-1698713755434.png" /></span></P> <P>&nbsp;</P> <P><STRONG><SPAN>.</SPAN></STRONG></P> <P><STRONG>↓接受</STRONG></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_4-1698713755452.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98527i4330A13E62DD999E/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_4-1698713755452.png" alt="548851818_4-1698713755452.png" /></span></P> <P>&nbsp;</P> <P><STRONG>↓ 更新程序会识别当前硬盘的型号，如果匹配，则可以点<SPAN> start </SPAN>开始更新。</STRONG></P> <P><STRONG>红字提醒 需要保持供电并可能会存在硬盘数据丢失的情况。如果有重要文件，建议先保存到USB硬盘上。</STRONG></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_5-1698713755458.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98526iAB6A3186E52BDAF2/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_5-1698713755458.png" alt="548851818_5-1698713755458.png" /></span></P> <P>&nbsp;</P> <P><STRONG><SPAN>.</SPAN></STRONG></P> <P><STRONG>↓</STRONG></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_6-1698713755465.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98528iDD3ABC989D92CB5D/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_6-1698713755465.png" alt="548851818_6-1698713755465.png" /></span></P> <P>&nbsp;</P> <P><STRONG><SPAN>.</SPAN></STRONG></P> <P><STRONG>↓完成后，点<SPAN> Exit </SPAN>退出。需要重启电脑。</STRONG></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_7-1698713755471.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98529i9FDCE0F7ED18DA65/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_7-1698713755471.png" alt="548851818_7-1698713755471.png" /></span></P> <P>&nbsp;</P> <P><STRONG><SPAN>.</SPAN></STRONG></P> <P><STRONG>↓重启电脑后查看，可以看到固件版本已经更新为<SPAN> HPS3</SPAN></STRONG></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_8-1698713755483.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98530iB91A466E2A558350/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_8-1698713755483.png" alt="548851818_8-1698713755483.png" /></span></P> <P>&nbsp;</P> <P><STRONG><SPAN>.</SPAN></STRONG></P> <P><STRONG><SPAN>&nbsp;</SPAN></STRONG></P> Tue, 31 Oct 2023 00:59:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1260894#M468570 548851818 2023-10-31T00:59:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1261362#M468663 <P>感谢回复，不过按照教程更新了HPS3 ，设置中还是没变化 提示失败。&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="xnksnmpy_20231102_151717_670.png" style="width: 698px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98674iBD5E52C92622D1B5/image-size/large?v=v2&amp;px=999" role="button" title="xnksnmpy_20231102_151717_670.png" alt="xnksnmpy_20231102_151717_670.png" /></span></P> Thu, 02 Nov 2023 07:21:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1261362#M468663 心空念平 2023-11-02T07:21:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1261366#M468665 <P>联系售后问问，问问能不能报修。</P> <P>微信端【<A href="https://www.hp.com/cn-zh/contact-hp/webchat-support.html?src=csptwechat" target="_blank">惠普服务</A>】</P> Thu, 02 Nov 2023 07:33:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gou-mai-bu-dao-yi-nian-bi-ji-ben-cun-chu-ke-kao-xing-jiang-ji/m-p/1261366#M468665 548851818 2023-11-02T07:33:19Z