https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262064#M468791 <P><STRONG>问题：笔记本电脑键盘上的对应调节亮度的键按下没有反映，只能在设置里面手动调节亮度，但是音量快捷键还可以使用。</STRONG></P><P><STRONG>这个问题发生在昨天晚上对电脑进行更新后产生的（更新原因：系统提示需要更新，所以进行了相应的更新）</STRONG></P><P>&nbsp;</P><P><STRONG>求问：如何解决，恢复快捷键盘的亮度调整</STRONG></P><P>&nbsp;</P><P>设备信息</P><P><EM>设备名称 DESKTOP-R5T101U</EM><BR /><EM>处理器 Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GHz</EM><BR /><EM>机带 RAM 8.00 GB (7.87 GB 可用)</EM><BR /><EM>系统类型 64 位操作系统, 基于 x64 的处理器</EM><BR /><EM>笔和触控 笔支持</EM></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 08 Nov 2023 06:39:12 GMT Elsa_peanut 2023-11-08T06:39:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262064#M468791 <P><STRONG>问题：笔记本电脑键盘上的对应调节亮度的键按下没有反映，只能在设置里面手动调节亮度，但是音量快捷键还可以使用。</STRONG></P><P><STRONG>这个问题发生在昨天晚上对电脑进行更新后产生的（更新原因：系统提示需要更新，所以进行了相应的更新）</STRONG></P><P>&nbsp;</P><P><STRONG>求问：如何解决，恢复快捷键盘的亮度调整</STRONG></P><P>&nbsp;</P><P>设备信息</P><P><EM>设备名称 DESKTOP-R5T101U</EM><BR /><EM>处理器 Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GHz</EM><BR /><EM>机带 RAM 8.00 GB (7.87 GB 可用)</EM><BR /><EM>系统类型 64 位操作系统, 基于 x64 的处理器</EM><BR /><EM>笔和触控 笔支持</EM></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 08 Nov 2023 06:39:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262064#M468791 Elsa_peanut 2023-11-08T06:39:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262099#M468800 <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>建议用下面的工具联网检查更新。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)下载</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>大概过程</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>安装软件后会自动打开，点分析，然后等结果</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>点推荐</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1699316921950.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98911iA9651B18CC9F5459/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1699316921950.png" alt="_0-1699316921950.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>然后勾选关键和推荐更新，点蓝色download按钮</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1699316921952.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98913iBE6BABBFB11A525E/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1699316921952.png" alt="_1-1699316921952.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>选择提取文件并安装，点蓝色按钮开始</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1699316921954.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98912i9F2AF3C6BC58B36E/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1699316921954.png" alt="_2-1699316921954.png" /></span></P> <P>&nbsp;</P> Tue, 07 Nov 2023 00:28:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262099#M468800 坏坏的笑 2023-11-07T00:28:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262133#M468811 <P>既然是更新后出现的问题，建议暂时先删除更新后使用。</P> Tue, 07 Nov 2023 02:53:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262133#M468811 WDH 2023-11-07T02:53:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262264#M468837 <P>请问如何删除更新呢~不太清楚应该再哪里进行设置</P> Wed, 08 Nov 2023 00:39:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262264#M468837 Elsa_peanut 2023-11-08T00:39:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262305#M468845 <P><A href="https://support.microsoft.com/zh-cn/windows/%E5%A6%82%E4%BD%95%E5%8D%B8%E8%BD%BD-windows-%E6%9B%B4%E6%96%B0-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0" target="_blank">https://support.microsoft.com/zh-cn/windows/%E5%A6%82%E4%BD%95%E5%8D%B8%E8%BD%BD-windows-%E6%9B%B4%E6%96%B0-c77b8f9b-e4dc-4e9f-a803-fdec12e59fb0</A></P> Wed, 08 Nov 2023 03:54:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262305#M468845 WDH 2023-11-08T03:54:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262352#M468858 <P><SPAN>&nbsp;(HPIA)下载链接打不开是为什么呢？其他页面、网络都是好的</SPAN></P> Wed, 08 Nov 2023 06:41:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1262352#M468858 Elsa_peanut 2023-11-08T06:41:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1263072#M469008 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/299966">@Elsa_peanut</a>&nbsp; 已写:<BR /> <P><SPAN>&nbsp;(HPIA)下载链接打不开是为什么呢？其他页面、网络都是好的</SPAN></P> <HR /></BLOCKQUOTE> <P>请问问题解决了吗？这个链接我这边测试是可以正常下载的，建议可以查看下浏览器是否禁用了下载，或者更换其他浏览器试试</P> Mon, 13 Nov 2023 07:10:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/jian-pan-kuai-jie-jian-wu-fa-diao-jie-liang-du/m-p/1263072#M469008 KongL 2023-11-13T07:10:49Z