https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263903#M469204 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>有没有自己添加</SPAN><SPAN>、</SPAN><SPAN>升级</SPAN><SPAN>、改造</SPAN><SPAN>内部硬件</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">机器平时外接什么设备，除了电源</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果有，还原最初的硬件，除了电源，其他外部设备都不接</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果都没有</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">先看机器是否长时间运行测试无异常，判断有没有存在硬件故障。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> Fri, 17 Nov 2023 06:57:28 GMT y2kim 2023-11-17T06:57:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263894#M469201 <P>使用matlab和unity 3d一段时间后会蓝屏，错误代码为nvlddmkm.sys,使用unity 3d时也会出现错误代码为VIDEO_MEMORY_MANAGEMENT_INTERNAL</P><P>电脑为11代i7 16G 1T MX450高色域</P> Fri, 17 Nov 2023 06:42:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263894#M469201 Jeven 2023-11-17T06:42:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263897#M469202 <P>机器在保修？</P> Fri, 17 Nov 2023 06:50:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263897#M469202 y2kim 2023-11-17T06:50:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263901#M469203 <P>已经过了保修</P> Fri, 17 Nov 2023 06:53:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263901#M469203 Jeven 2023-11-17T06:53:38Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263903#M469204 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>有没有自己添加</SPAN><SPAN>、</SPAN><SPAN>升级</SPAN><SPAN>、改造</SPAN><SPAN>内部硬件</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">机器平时外接什么设备，除了电源</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果有，还原最初的硬件，除了电源，其他外部设备都不接</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果都没有</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">先看机器是否长时间运行测试无异常，判断有没有存在硬件故障。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> Fri, 17 Nov 2023 06:57:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263903#M469204 y2kim 2023-11-17T06:57:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263966#M469216 <P>请更换不同版本显卡驱动测试使用。</P> Fri, 17 Nov 2023 11:10:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1263966#M469216 WDH 2023-11-17T11:10:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264346#M469307 <P>因为电脑平时需要使用，没有运行到出现错误，结束时运行了9次没有错误</P> Tue, 21 Nov 2023 02:51:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264346#M469307 Jeven 2023-11-21T02:51:52Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264347#M469308 <P>更新了最新版NVIDIA对应驱动，仍存在蓝屏问题</P> Tue, 21 Nov 2023 02:52:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264347#M469308 Jeven 2023-11-21T02:52:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264352#M469309 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/301219">@Jeven</a>&nbsp; 已写:<BR /> <P>因为电脑平时需要使用，没有运行到出现错误，结束时运行了9次没有错误</P> <HR /></BLOCKQUOTE> <P>没有检测到硬件故障，先做系统覆盖安装</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://answers.microsoft.com/zh-hans/windows/forum/all/windows-10/7d09b5ca-c937-4d59-a80e-d4ea0b940f86" target="_blank">Windows 10 如何覆盖安装 - Microsoft Community</A></P> Tue, 21 Nov 2023 02:56:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264352#M469309 y2kim 2023-11-21T02:56:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264391#M469319 <P>如果原本的是win10家庭版，覆盖安装win10专业版并保留应用和文件，原本设置好的环境变量会被覆盖吗</P> Tue, 21 Nov 2023 05:34:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264391#M469319 Jeven 2023-11-21T05:34:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264400#M469322 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/301219">@Jeven</a>&nbsp; 已写:<BR /> <P>如果原本的是win10家庭版，覆盖安装win10专业版并保留应用和文件，原本设置好的环境变量会被覆盖吗</P> <HR /></BLOCKQUOTE> <P>覆盖安装，要覆盖的系统是什么版本（家庭、专业），找相同版本来覆盖</P> <P>不要自作主张换系统版本</P> Tue, 21 Nov 2023 05:49:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1264400#M469322 y2kim 2023-11-21T05:49:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1265539#M469511 <P>覆盖安装后仍存在该问题</P> Mon, 27 Nov 2023 11:35:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1265539#M469511 Jeven 2023-11-27T11:35:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1265543#M469513 <P>装干净系统</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://mp.weixin.qq.com/s/zp7TG2AHHy7ScvzdPq9F5A" target="_blank"><SPAN>安装全新</SPAN><SPAN>Windows 10</SPAN><SPAN>系统</SPAN></A></P> <P>装完干净系统用HPIA装驱动</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.1.11.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Mon, 27 Nov 2023 11:51:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-zhan66si-dai-lan-ping/m-p/1265543#M469513 y2kim 2023-11-27T11:51:34Z