https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingBook-Pro-14-rui-long-ban-zong-shi-wu-yuan-wu-gu-zi-dong-zhong-qi/m-p/1266958#M469811 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>有没有自己添加</SPAN><SPAN>、</SPAN><SPAN>升级</SPAN><SPAN>、改造</SPAN><SPAN>内部硬件</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">机器平时外接什么设备，除了电源</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">如果有，还原最初的硬件，除了电源，其他外部设备都不接</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">如果都没有</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">先看机器是否长时间运行测试无异常，判断有没有存在硬件故障。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">升级BIOS</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_3936552-3160847-16" target="_blank"><SPAN>HP </SPAN><SPAN>消费类笔记本电脑</SPAN><SPAN> - </SPAN><SPAN>更新</SPAN><SPAN> BIOS</SPAN><SPAN>（基本输入输出系统）</SPAN><SPAN>(Windows) | HP®</SPAN><SPAN>客户支持</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按照</SPAN><SPAN>【</SPAN><SPAN>在 Windows 中手动更新 BIOS</SPAN><SPAN>】</SPAN><SPAN>部分操作</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>升级显卡驱动</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ji-shu-xiao-ke-tang-ru-he-xia-zai-guan-fang-dian-nao-qu-dong/m-p/1173157" target="_blank"><SPAN>【技术小课堂】如何下载官方电脑驱动</SPAN><SPAN> - </SPAN><SPAN>惠普支持社区</SPAN><SPAN> - 1173157 (hp.com)</SPAN></A></P> Wed, 06 Dec 2023 07:52:19 GMT y2kim 2023-12-06T07:52:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingBook-Pro-14-rui-long-ban-zong-shi-wu-yuan-wu-gu-zi-dong-zhong-qi/m-p/1266942#M469805 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Aisuro_0-1701844492032.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100159i93E75A5A156CA556/image-size/medium?v=v2&amp;px=400" role="button" title="Aisuro_0-1701844492032.png" alt="Aisuro_0-1701844492032.png" /></span></P><P>最近使用总是无缘无故的自动重启。比如放着不动自动进入屏保模式后，或者关了盖子进入休眠模式以后，再打开电脑就自动重启了。</P> Wed, 06 Dec 2023 06:37:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingBook-Pro-14-rui-long-ban-zong-shi-wu-yuan-wu-gu-zi-dong-zhong-qi/m-p/1266942#M469805 Aisuro 2023-12-06T06:37:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingBook-Pro-14-rui-long-ban-zong-shi-wu-yuan-wu-gu-zi-dong-zhong-qi/m-p/1266958#M469811 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>有没有自己添加</SPAN><SPAN>、</SPAN><SPAN>升级</SPAN><SPAN>、改造</SPAN><SPAN>内部硬件</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">机器平时外接什么设备，除了电源</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">如果有，还原最初的硬件，除了电源，其他外部设备都不接</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US">如果都没有</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">先看机器是否长时间运行测试无异常，判断有没有存在硬件故障。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp144501-145000/sp144997.exe</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">升级BIOS</P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://support.hp.com/cn-zh/document/ish_3936552-3160847-16" target="_blank"><SPAN>HP </SPAN><SPAN>消费类笔记本电脑</SPAN><SPAN> - </SPAN><SPAN>更新</SPAN><SPAN> BIOS</SPAN><SPAN>（基本输入输出系统）</SPAN><SPAN>(Windows) | HP®</SPAN><SPAN>客户支持</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按照</SPAN><SPAN>【</SPAN><SPAN>在 Windows 中手动更新 BIOS</SPAN><SPAN>】</SPAN><SPAN>部分操作</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>升级显卡驱动</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ji-shu-xiao-ke-tang-ru-he-xia-zai-guan-fang-dian-nao-qu-dong/m-p/1173157" target="_blank"><SPAN>【技术小课堂】如何下载官方电脑驱动</SPAN><SPAN> - </SPAN><SPAN>惠普支持社区</SPAN><SPAN> - 1173157 (hp.com)</SPAN></A></P> Wed, 06 Dec 2023 07:52:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xingBook-Pro-14-rui-long-ban-zong-shi-wu-yuan-wu-gu-zi-dong-zhong-qi/m-p/1266958#M469811 y2kim 2023-12-06T07:52:19Z