https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270486#M470476 <P>今天电脑开机就突然出现了蓝屏，报错代码：WHEA_UNCORRECTABLE_ERROR.。请问怎么解决？昨天就安装了一个Docker的win10版软件和win10系统更新。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231230163425.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101087i6627F0B655A416DE/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231230163425.jpg" alt="微信图片_20231230163425.jpg" /></span></P> Sat, 30 Dec 2023 08:35:24 GMT 海绵先生 2023-12-30T08:35:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270486#M470476 <P>今天电脑开机就突然出现了蓝屏，报错代码：WHEA_UNCORRECTABLE_ERROR.。请问怎么解决？昨天就安装了一个Docker的win10版软件和win10系统更新。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231230163425.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101087i6627F0B655A416DE/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231230163425.jpg" alt="微信图片_20231230163425.jpg" /></span></P> Sat, 30 Dec 2023 08:35:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270486#M470476 海绵先生 2023-12-30T08:35:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270487#M470477 <P>开机通过F2键进行系统检测也没检测出问题</P> Sat, 30 Dec 2023 08:38:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270487#M470477 海绵先生 2023-12-30T08:38:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270493#M470480 <P>具体机型提供一下</P> <P>优先卸载更新和昨天安装的软件，再试下</P> <P>之前有没有添加或更换过硬件？</P> Sat, 30 Dec 2023 10:03:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270493#M470480 坏坏的笑 2023-12-30T10:03:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270515#M470483 <P>之前加过内存条，但时1年之前的事了，刚刚又检测出问题了，说是 硬盘驱动器/固态硬盘DST长自检：失败</P><P>机型：是光影精灵4</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231230195347.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101097i081ECBA0248A6C63/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231230195347.jpg" alt="微信图片_20231230195347.jpg" /></span></P><P>麻烦帮忙看看这个自检结果是什么，要怎么解决，我输故障编号，页面一直显示转圈</P> Sat, 30 Dec 2023 11:55:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270515#M470483 海绵先生 2023-12-30T11:55:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270520#M470485 <P>根据检测结果，很可能是硬盘故障导致的蓝屏。通常是建议联系服务中心的，因为机器已出保，有操作能力的话可以先替换一块硬盘试下</P> Sat, 30 Dec 2023 13:10:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270520#M470485 坏坏的笑 2023-12-30T13:10:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270528#M470488 <P>好的，谢谢</P> Sat, 30 Dec 2023 13:22:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270528#M470488 海绵先生 2023-12-30T13:22:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270529#M470489 <P>你好，可以方便回答一下15寸的光影精灵9可以扩展机械硬盘或是固态硬盘吗？目前我手上有一台，这台电脑估计也是随时退运的，想借这个信息参考买硬盘的价格区间。这个检测结果可以确定是光影4的机械硬盘有问题还是固态硬盘有问题吗？</P> Sat, 30 Dec 2023 13:29:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270529#M470489 海绵先生 2023-12-30T13:29:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270532#M470492 <P>上图的检测结果看，是1T的硬盘故障，应该是机械硬盘</P> Sat, 30 Dec 2023 14:39:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-lan-ping/m-p/1270532#M470492 坏坏的笑 2023-12-30T14:39:58Z