https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shi-yong-guo-cheng-zhong-fa-xian-chong-dian-zhi-shi-deng-shan-suo-cheng-se-deng-guang/m-p/1273777#M471198 <OL><LI>使用过程中发现充电指示灯闪缩橙色灯光，然后发现报错<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6b2acd6b63367a9cd468f5e255545aa.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101978iB6F2AF457C4D0400/image-size/large?v=v2&amp;px=999" role="button" title="6b2acd6b63367a9cd468f5e255545aa.png" alt="6b2acd6b63367a9cd468f5e255545aa.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="0b3459849bcad67c78721e47f29d178.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101979i69EB7E40233E9458/image-size/large?v=v2&amp;px=999" role="button" title="0b3459849bcad67c78721e47f29d178.png" alt="0b3459849bcad67c78721e47f29d178.png" /></span></LI></OL> Mon, 22 Jan 2024 18:33:21 GMT 宋哈娜 2024-01-22T18:33:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shi-yong-guo-cheng-zhong-fa-xian-chong-dian-zhi-shi-deng-shan-suo-cheng-se-deng-guang/m-p/1273777#M471198 <OL><LI>使用过程中发现充电指示灯闪缩橙色灯光，然后发现报错<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6b2acd6b63367a9cd468f5e255545aa.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101978iB6F2AF457C4D0400/image-size/large?v=v2&amp;px=999" role="button" title="6b2acd6b63367a9cd468f5e255545aa.png" alt="6b2acd6b63367a9cd468f5e255545aa.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="0b3459849bcad67c78721e47f29d178.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101979i69EB7E40233E9458/image-size/large?v=v2&amp;px=999" role="button" title="0b3459849bcad67c78721e47f29d178.png" alt="0b3459849bcad67c78721e47f29d178.png" /></span></LI></OL> Mon, 22 Jan 2024 18:33:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shi-yong-guo-cheng-zhong-fa-xian-chong-dian-zhi-shi-deng-shan-suo-cheng-se-deng-guang/m-p/1273777#M471198 宋哈娜 2024-01-22T18:33:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shi-yong-guo-cheng-zhong-fa-xian-chong-dian-zhi-shi-deng-shan-suo-cheng-se-deng-guang/m-p/1273797#M471201 <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">充电时，充电指示灯通常为亮琥珀色（电量低于90%）或白色（电量高于90%），闪烁可能存在问题。</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">建议做如下操作排查</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>释放静电：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机并拔掉电源适配器，移除全部外接设备，按住电源键并保持</SPAN><SPAN>30</SPAN><SPAN>秒再松开，之后，插电源适配器，开机观察。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●BIOS</SPAN><SPAN>硬重置：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + V </SPAN><SPAN>按键并保持按住的状态，按电源键开机，</SPAN><SPAN>Windows + V </SPAN><SPAN>不要松开。等待一分钟，如果开机有显示，并提示</SPAN><SPAN>502</SPAN><SPAN>错误，就表示重置成功。之后如果原来是</SPAN><SPAN>UEFI</SPAN><SPAN>引导的系统，就可以直接进入系统。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>执行</SPAN><SPAN> BIOS Recovery</SPAN><SPAN>：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + B </SPAN><SPAN>按键 。按电源键开机。计算机加电后，一直保持</SPAN><SPAN>Windows</SPAN><SPAN>按键和</SPAN><SPAN> B </SPAN><SPAN>按键按下的状态</SPAN><SPAN>3~5</SPAN><SPAN>秒后松开。可以看</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯闪烁</SPAN><SPAN>3~5</SPAN><SPAN>次。如果</SPAN><SPAN>BIOS</SPAN><SPAN>恢复程序开始执行，会进入到</SPAN><SPAN>UEFI</SPAN><SPAN>的</SPAN><SPAN>BIOS</SPAN><SPAN>恢复界面，</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯会闪烁。</SPAN><SPAN>3~5</SPAN><SPAN>分钟后，</SPAN><SPAN>BIOS</SPAN><SPAN>恢复完毕，屏幕会提示</SPAN><SPAN>BIOS</SPAN><SPAN>恢复成功（不同的机型，此界面会有所不同）。</SPAN><SPAN>5</SPAN><SPAN>分钟后如果屏幕没有任何显示，则表示该电脑无法恢复。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>请将电脑送到惠普授权的服务中心现场检测检查。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;">&nbsp;</P> Tue, 23 Jan 2024 02:01:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/shi-yong-guo-cheng-zhong-fa-xian-chong-dian-zhi-shi-deng-shan-suo-cheng-se-deng-guang/m-p/1273797#M471201 坏坏的笑 2024-01-23T02:01:53Z