https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276871#M471884 <P>换完系统后又重置了电脑，WIN10系统64，22H2版本，平板模式下触摸屏不能用，设置里面校正不了手写屏，F2下面没有触摸屏检测项。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 651px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102836i954B504EBB5387E7/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 702px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102837iEA1A3451802A27F7/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span></P> Tue, 20 Feb 2024 23:51:59 GMT 代码代码 2024-02-20T23:51:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276871#M471884 <P>换完系统后又重置了电脑，WIN10系统64，22H2版本，平板模式下触摸屏不能用，设置里面校正不了手写屏，F2下面没有触摸屏检测项。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 651px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102836i954B504EBB5387E7/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 702px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102837iEA1A3451802A27F7/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span></P> Tue, 20 Feb 2024 23:51:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276871#M471884 代码代码 2024-02-20T23:51:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276878#M471887 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.0.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.0.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Wed, 21 Feb 2024 00:34:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276878#M471887 y2kim 2024-02-21T00:34:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276913#M471900 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获1.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102843i47D7F9A038AE3163/image-size/large?v=v2&amp;px=999" role="button" title="捕获1.PNG" alt="捕获1.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102844i2EC2A838ED613918/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span></P> Wed, 21 Feb 2024 04:51:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276913#M471900 代码代码 2024-02-21T04:51:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276937#M471901 <P>先不管笔</P> <P>手触摸屏是不是正常</P> <P>不切换平板模式，是不是正常</P> Wed, 21 Feb 2024 08:18:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276937#M471901 y2kim 2024-02-21T08:18:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276985#M471904 <P>不正常</P> Wed, 21 Feb 2024 11:50:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276985#M471904 代码代码 2024-02-21T11:50:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276986#M471905 <P>系统又恢复了按您的方法操作还是不行</P> Wed, 21 Feb 2024 11:58:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276986#M471905 代码代码 2024-02-21T11:58:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276987#M471906 <P>不论切不切平板模式触摸屏都没反应</P> Wed, 21 Feb 2024 12:00:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276987#M471906 代码代码 2024-02-21T12:00:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276995#M471907 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://h30318.www3.hp.com/pub/softpaq/sp149501-150000/sp149563.exe" target="_blank"><SPAN>https://h30318.www3.hp.com/pub/softpaq/</SPAN><SPAN>sp149501-150000/sp149563.exe</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">F2诊断功能支持触摸屏，判断是不是硬件问题</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">不是硬件问题，重新装系统</P> Wed, 21 Feb 2024 12:51:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1276995#M471907 y2kim 2024-02-21T12:51:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1277001#M471910 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240221221104.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102865iE7C9C933ED2ABC55/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240221221104.jpg" alt="微信图片_20240221221104.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240221221116.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102866i4C601A5BA161CE3D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240221221116.jpg" alt="微信图片_20240221221116.jpg" /></span></P> Wed, 21 Feb 2024 14:13:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1277001#M471910 代码代码 2024-02-21T14:13:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1277002#M471911 <P><span class="lia-unicode-emoji" title=":悲伤但放松:">😥</span></P> Wed, 21 Feb 2024 14:14:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1277002#M471911 代码代码 2024-02-21T14:14:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1277710#M472050 <P>硬件问题</P> Tue, 27 Feb 2024 01:33:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/EliteBook-x360-1040-G5ping-ban-mo-shi-xia-chu-mo-ping-bu-neng-yong/m-p/1277710#M472050 y2kim 2024-02-27T01:33:26Z