https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1277801#M472065 <P>&nbsp; &nbsp; &nbsp;笔记本电脑usb键盘有时启动无法输入，每天都发生，需要重新强制关机后再开机才能解决</P> Tue, 27 Feb 2024 07:18:33 GMT antoni 2024-02-27T07:18:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1277801#M472065 <P>&nbsp; &nbsp; &nbsp;笔记本电脑usb键盘有时启动无法输入，每天都发生，需要重新强制关机后再开机才能解决</P> Tue, 27 Feb 2024 07:18:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1277801#M472065 antoni 2024-02-27T07:18:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1277803#M472066 <P>先换一套测试</P> <P>提供机器型号！</P> Tue, 27 Feb 2024 07:19:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1277803#M472066 y2kim 2024-02-27T07:19:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1277874#M472083 <P>换了个usb键盘，还是同样的情况；笔记本电脑是光影精灵8，<SPAN>产品编号: 650R2PA#AB2</SPAN></P> Wed, 28 Feb 2024 00:43:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1277874#M472083 antoni 2024-02-28T00:43:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1277883#M472085 <P><A href="https://support.hp.com/cn-zh/drivers/victus-by-hp-16.1-inch-gaming-laptop-pc-16-d1000/model/2101036118?sku=650R2PA" target="_blank">Victus by HP Laptop 16-d1012TX (650R2PA) 软件和驱动程序下载 | HP® 支持</A></P> <P>当前BIOS最新是F.15</P> <P>如果当前版本不是F.15，更新F.15</P> <P style="margin: 0in; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/ish_3936552-3160847-16" target="_blank"><SPAN>HP </SPAN><SPAN>消费类笔记本电脑</SPAN><SPAN> - </SPAN><SPAN>更新</SPAN><SPAN> BIOS</SPAN><SPAN>（基本输入输出系统）</SPAN><SPAN>(Windows) | HP®</SPAN><SPAN>客户支持</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按照</SPAN><SPAN>【</SPAN><SPAN>在 Windows 中手动更新 BIOS</SPAN><SPAN>】</SPAN><SPAN>部分操作</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>更新BIOS后，恢复BIOS默认</SPAN><SPAN>设置一次</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>开机</SPAN><SPAN>/</SPAN><SPAN>重启按</SPAN><SPAN>F10进入BIOS</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按</SPAN><SPAN>F9</SPAN><SPAN>并</SPAN><SPAN>同意</SPAN><SPAN>恢复默认设置</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>按</SPAN><SPAN>F10保存退出BIOS</SPAN></P> Wed, 28 Feb 2024 01:21:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1277883#M472085 y2kim 2024-02-28T01:21:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1278073#M472118 <P>按你的方法试过了，还是没有用；补充一下，除了外接的usb键盘无法用之外，笔记本自己的键盘也无法使用</P> Thu, 29 Feb 2024 00:46:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1278073#M472118 antoni 2024-02-29T00:46:34Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1278075#M472120 <P>内部和外部键盘同时无法使用，最大可能和筛选键有关系</P> <P>登录画面，右下角，点开<SPAN>辅助功能看</SPAN></P> <P>&nbsp;</P> <P><SPAN>其他情况</SPAN></P> <P><SPAN><A href="https://support.microsoft.com/zh-cn/topic/%E4%BD%BF%E7%94%A8%E5%BF%AB%E6%8D%B7%E9%94%AE%E5%90%AF%E7%94%A8%E7%AD%9B%E9%80%89%E9%94%AE-d9202e14-4ce5-84ed-582b-68ea1538fa59#:~:text=%E5%90%AF%E7%94%A8%E7%AD%9B%E9%80%89%E9%94%AE%E5%BF%AB%E6%8D%B7%E9%94%AE%201%20%E5%9C%A8%20%22%E6%8E%A7%E5%88%B6%E9%9D%A2%E6%9D%BF%22%20%E4%B8%AD%EF%BC%8C%E5%8F%8C%E5%87%BB%20%22%E8%BE%85%E5%8A%A9%E5%8A%9F%E8%83%BD%E9%80%89%E9%A1%B9%22%E3%80%82%202%20%E5%8D%95%E5%87%BB,%E9%83%A8%E5%88%86%E4%B8%AD%E7%9A%84%20%22%E8%AE%BE%E7%BD%AE%22%EF%BC%8C%E7%84%B6%E5%90%8E%E5%8D%95%E5%87%BB%20%22%E4%BD%BF%E7%94%A8%E5%BF%AB%E6%8D%B7%E6%96%B9%E5%BC%8F%22%20%E5%A4%8D%E9%80%89%E6%A1%86%E5%B0%86%E5%85%B6%E9%80%89%E4%B8%AD%E3%80%82%203%20%E5%8D%95%E5%87%BB%20%22%E7%A1%AE%E5%AE%9A%22%EF%BC%8C%E7%84%B6%E5%90%8E%E5%86%8D%E6%AC%A1%E5%8D%95%E5%87%BB%20%22%E7%A1%AE%E5%AE%9A%22%E3%80%82" target="_blank">使用快捷键启用筛选键 - Microsoft 支持</A></SPAN></P> Thu, 29 Feb 2024 00:53:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1278075#M472120 y2kim 2024-02-29T00:53:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1278117#M472128 <P>打开看了，筛选键是没打开的</P> Thu, 29 Feb 2024 03:12:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1278117#M472128 antoni 2024-02-29T03:12:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1278118#M472129 <P>送服务中心检修</P> Thu, 29 Feb 2024 03:20:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-naousb-jian-pan-you-shi-qi-dong-wu-fa-shu-ru/m-p/1278118#M472129 y2kim 2024-02-29T03:20:08Z