https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1281906#M472927 <P>检测不到耳机，声音一直外放。连接了蓝牙耳机也不行，声音还是外放，声音播放选项那里根本没有耳机的选项。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tjw_0-1710850477585.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104156i250E52D7203B3D53/image-size/medium?v=v2&amp;px=400" role="button" title="Tjw_0-1710850477585.png" alt="Tjw_0-1710850477585.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tjw_1-1710850510904.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104157i4F859967BBC935EE/image-size/medium?v=v2&amp;px=400" role="button" title="Tjw_1-1710850510904.png" alt="Tjw_1-1710850510904.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 19 Mar 2024 12:15:50 GMT Tjw 2024-03-19T12:15:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1281906#M472927 <P>检测不到耳机，声音一直外放。连接了蓝牙耳机也不行，声音还是外放，声音播放选项那里根本没有耳机的选项。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tjw_0-1710850477585.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104156i250E52D7203B3D53/image-size/medium?v=v2&amp;px=400" role="button" title="Tjw_0-1710850477585.png" alt="Tjw_0-1710850477585.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tjw_1-1710850510904.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104157i4F859967BBC935EE/image-size/medium?v=v2&amp;px=400" role="button" title="Tjw_1-1710850510904.png" alt="Tjw_1-1710850510904.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 19 Mar 2024 12:15:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1281906#M472927 Tjw 2024-03-19T12:15:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1281932#M472933 <P>可以尝试把扬声器（Omen Cam &amp; Voice）禁用</P> Wed, 20 Mar 2024 00:27:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1281932#M472933 坏坏的笑 2024-03-20T00:27:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1281995#M472947 <P><STRONG>1、Windows更新到最新版本、微软商店将应用升级到最新版本，耳机只能插Φ3.5mm接口，雷电四接口虽然支持插Type-c接口耳机，但有的Type-c接口没有芯片是不支持的，列如小米Type-c接口耳机；</STRONG></P><P>&nbsp;</P><P><STRONG>2、将前面带HP的后台服务【启动类型】全部设置为“自动”，服务停止了的要点击“启动”。如图所示：</STRONG></P><P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="HP的后台服务.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104182iCB9A0BBABD843E0A/image-size/large?v=v2&amp;px=999" role="button" title="HP的后台服务.png" alt="HP的后台服务.png" /></span></STRONG></P><P>&nbsp;</P><P><STRONG>3、睿翼声卡服务启动类型设为设为“自动”，停止了的要点击“启动”。如图所示：</STRONG></P><P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="睿翼音频服务.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104183iD952A0F1DF134368/image-size/large?v=v2&amp;px=999" role="button" title="睿翼音频服务.png" alt="睿翼音频服务.png" /></span></STRONG></P><P>&nbsp;</P><P><STRONG>4、打开【惠普管家】→修复音频问题 → 测试耳机里面有没有声音？或者请参考这里：<A href="https://support.hp.com/cn-zh/document/ish_4508772-4479172-16" target="_blank" rel="noopener">https://support.hp.com/cn-zh/document/ish_4508772-4479172-16</A></STRONG></P><P>&nbsp;</P><P><STRONG>5、如果经过上面的检测还是不能解决问题，联系售后送修。</STRONG></P> Wed, 20 Mar 2024 11:10:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1281995#M472947 潇湘祥云 2024-03-20T11:10:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1282022#M472948 <P>你插的耳机什么接口</P> Wed, 20 Mar 2024 03:48:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1282022#M472948 y2kim 2024-03-20T03:48:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1282057#M472949 <P>如果是type-c口的耳机，需要带dac运放芯片的才能识别（有些type-c耳机有dac版本），不然加个便宜的运放解码小尾巴也可以识别出来，3.5没声音的话卸载声卡驱动，重启，然后再安装一片试试</P> Wed, 20 Mar 2024 06:35:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1282057#M472949 元始 2024-03-20T06:35:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1282058#M472950 <P>支持的，但是需要有dac芯片才能被识别，亲测</P> Wed, 20 Mar 2024 06:36:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-zai-jie-ru-er-ji-hou-yin-pin-reng-zai-wai-fang/m-p/1282058#M472950 元始 2024-03-20T06:36:28Z