https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1283516#M473256 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-03-28 102059.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104569iEDBF638DCFE2E166/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2024-03-28 102059.png" alt="屏幕截图 2024-03-28 102059.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-03-28 102409.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104570iB0AB69E0D84355BA/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2024-03-28 102409.png" alt="屏幕截图 2024-03-28 102409.png" /></span></P><P> </P> Thu, 28 Mar 2024 07:05:05 GMT BianyaoZhu 2024-03-28T07:05:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1283516#M473256 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-03-28 102059.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104569iEDBF638DCFE2E166/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2024-03-28 102059.png" alt="屏幕截图 2024-03-28 102059.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-03-28 102409.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104570iB0AB69E0D84355BA/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图 2024-03-28 102409.png" alt="屏幕截图 2024-03-28 102409.png" /></span></P><P> </P> Thu, 28 Mar 2024 07:05:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1283516#M473256 BianyaoZhu 2024-03-28T07:05:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1283538#M473264 <P><SPAN>建议用下面的工具联网检查更新。</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>HP Image Assistant (HPIA)下载</SPAN></P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe" target="_blank" rel="noopener noreferrer">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe</A></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>大概过程</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>安装软件后会自动打开，点分析，然后等结果</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>点推荐</SPAN></P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1711622278460.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104574i016D3E3D062D6344/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1711622278460.png" alt="_0-1711622278460.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>然后勾选关键和推荐更新，点蓝色download按钮</SPAN></P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1711622278466.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104573i76E95E76D8F4890A/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1711622278466.png" alt="_1-1711622278466.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P><SPAN>选择提取文件并安装，点蓝色按钮开始</SPAN></P> <P><SPAN>&nbsp;</SPAN></P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1711622278457.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104575i0F2094CEC01AF5E6/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1711622278457.png" alt="_2-1711622278457.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 28 Mar 2024 10:41:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1283538#M473264 坏坏的笑 2024-03-28T10:41:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1283940#M473354 <P>非常感谢您的回复，只是使用该工具似乎没有解决我所遇到的问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BianyaoZhu_1-1711874583524.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104667i9EEBECF9FC7D7714/image-size/medium?v=v2&amp;px=400" role="button" title="BianyaoZhu_1-1711874583524.png" alt="BianyaoZhu_1-1711874583524.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 31 Mar 2024 08:43:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhao-bu-dao-zhi-chiWindows-Hello-zhi-wen-de-zhi-wen-shi-bie-qi/m-p/1283940#M473354 BianyaoZhu 2024-03-31T08:43:43Z