https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285362#M473625 <P>升级硬盘后，如何</P><P>找回原厂自带系统及软件</P> Tue, 09 Apr 2024 02:04:05 GMT 黄珅 2024-04-09T02:04:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285362#M473625 <P>升级硬盘后，如何</P><P>找回原厂自带系统及软件</P> Tue, 09 Apr 2024 02:04:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285362#M473625 黄珅 2024-04-09T02:04:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285363#M473626 <P>机器序列号请提供一下，核实下机器信息</P> Tue, 09 Apr 2024 02:04:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285363#M473626 坏坏的笑 2024-04-09T02:04:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285368#M473628 <P>【涉及个人信息安全，已隐藏】</P> Mon, 15 Apr 2024 10:01:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285368#M473628 黄珅 2024-04-15T10:01:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285370#M473629 <P>【*】</P> Mon, 15 Apr 2024 10:01:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285370#M473629 黄珅 2024-04-15T10:01:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285372#M473630 <P><SPAN>有办法吗，谢谢了</SPAN></P> <P>&nbsp;</P> Mon, 15 Apr 2024 10:01:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285372#M473630 黄珅 2024-04-15T10:01:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285375#M473631 <P>查看下方文档，用云恢复客户端来恢复</P> <P><A href="https://support.hp.com/cn-zh/document/ish_4424651-4385084-16" target="_blank" rel="noopener">惠普商用电脑 - 在 Windows 11 和 Windows 10 中使用惠普云恢复客户端 | HP® 支持</A></P> <P>&nbsp;</P> <P>下载链接：</P> <P><A href="https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150676.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150676.exe</A>&nbsp;</P> Tue, 09 Apr 2024 02:25:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285375#M473631 坏坏的笑 2024-04-09T02:25:38Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285380#M473632 <P>驱动<SPAN>建议用下面的工具联网检查更新。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)下载</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>大概过程</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>安装软件后会自动打开，点分析，然后等结果</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>点推荐</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1712629614546.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105098i08723477D7B16BDD/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1712629614546.png" alt="_0-1712629614546.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>然后勾选关键和推荐更新，点蓝色download按钮</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1712629614548.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105099i11C58795ADA9B9A2/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1712629614548.png" alt="_1-1712629614548.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>选择提取文件并安装，点蓝色按钮开始</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1712629614549.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105100i6F31A2A79E77C3D9/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1712629614549.png" alt="_2-1712629614549.png" /></span></P> <P>&nbsp;</P> Tue, 09 Apr 2024 02:27:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285380#M473632 坏坏的笑 2024-04-09T02:27:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285382#M473633 <P>谢谢，我试试</P> Tue, 09 Apr 2024 02:29:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285382#M473633 黄珅 2024-04-09T02:29:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285384#M473634 <P>[Windows 11/10] 如何创建及使用Windows的恢复驱动器<BR /><A href="https://www.asus.com.cn/support/FAQ/1013874/" target="_blank">https://www.asus.com.cn/support/FAQ/1013874/</A></P> <P>如果没有创建过恢复驱动器，对于 ZBook/EliteBook/ProBook产品来说，就意味着无法恢复到完全的出厂状态。</P> <P>.</P> <DIV>惠普商用电脑 - 在 Windows 11 和 Windows 10 中使用惠普云恢复客户端</DIV> <DIV><A href="https://support.hp.com/cn-zh/document/ish_4424651-4385084-16" target="_blank">https://support.hp.com/cn-zh/document/ish_4424651-4385084-16</A></DIV> <P><!--5f39ae17-8c62-4a45-bc43-b32064c9388a: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--></P> <P>必须使用32GB的空U盘，创建系统安装U盘，可以选择系统和驱动程序，全新安装系统后，安装驱动程序，一般会带有一部分的预装软件。</P> <P>必须是32GB因为这个软件有bug，别的容量会有问题。</P> Tue, 09 Apr 2024 02:39:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285384#M473634 548851818 2024-04-09T02:39:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285385#M473635 <P>好的，谢谢</P><P>&nbsp;</P> Tue, 09 Apr 2024 02:43:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285385#M473635 黄珅 2024-04-09T02:43:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285431#M473636 <P>刚刚自己试了商用的云恢复，还是别用了。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_0-1712644127401.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105111i1C34BC817F250692/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_0-1712644127401.png" alt="548851818_0-1712644127401.png" /></span></P> <P>给U盘格式成了 NTFS&nbsp;分区，能好用就怪了。</P> <P>UEFI引导必须FAT32。</P> Tue, 09 Apr 2024 06:31:03 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285431#M473636 548851818 2024-04-09T06:31:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285433#M473637 <P>微软官网可以下载 Win11&nbsp;专业版</P> <P><A href="https://www.microsoft.com/zh-cn/software-download/windows11" target="_blank">https://www.microsoft.com/zh-cn/software-download/windows11</A></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="548851818_0-1712644496708.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105112iD7A31E152DF534C6/image-size/medium?v=v2&amp;px=400" role="button" title="548851818_0-1712644496708.png" alt="548851818_0-1712644496708.png" /></span></P> <P>.</P> <P>然后用&nbsp;Rufus&nbsp;做启动U盘。</P> <P><A href="https://rufus.ie/zh/" target="_blank">https://rufus.ie/zh/</A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>驱动程序和部分预装软件，仍然可以用惠普商用云恢复下载后的&nbsp;swsetup&nbsp;文件夹中的内容。</P> <P>或者HPIA联网检查安装。</P> <P><A href="https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html" target="_blank">https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html</A></P> <P>&nbsp;</P> Tue, 09 Apr 2024 06:37:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99sheng-ji-ying-pan-hou-zhao-hui-yuan-xi-tong/m-p/1285433#M473637 548851818 2024-04-09T06:37:00Z