https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285642#M473659 <P>人脸识别不了。重新录入人脸，打不开摄像头，且显示“请保持人脸居中”</P> Wed, 10 Apr 2024 06:53:58 GMT 戴天山道士 2024-04-10T06:53:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285642#M473659 <P>人脸识别不了。重新录入人脸，打不开摄像头，且显示“请保持人脸居中”</P> Wed, 10 Apr 2024 06:53:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285642#M473659 戴天山道士 2024-04-10T06:53:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285643#M473660 <P><A href="https://support.hp.com/cn-zh/document/ish_6948663-7106148-16" target="_blank" rel="noopener">HP 电脑 - 解决 Windows Hello 人脸识别问题 | HP® 支持</A></P> <P><A href="https://support.hp.com/cn-zh/document/ish_4089271-4026477-16" target="_blank">惠普电脑 - 网络摄像头故障排除（Windows 11 和 Windows 10） | HP® 支持</A></P> Wed, 10 Apr 2024 06:58:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285643#M473660 坏坏的笑 2024-04-10T06:58:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285653#M473663 <P>没有能找到对应的摄像头驱动</P> Wed, 10 Apr 2024 07:43:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285653#M473663 戴天山道士 2024-04-10T07:43:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285655#M473664 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-04-10 154520.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105205iADD41239C0349093/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-04-10 154520.png" alt="屏幕截图 2024-04-10 154520.png" /></span></P> Wed, 10 Apr 2024 07:46:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285655#M473664 戴天山道士 2024-04-10T07:46:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285657#M473665 <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>释放静电：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机并拔掉电源适配器，移除全部外接设备，按住电源键并保持</SPAN><SPAN>30</SPAN><SPAN>秒再松开，之后，插电源适配器，开机观察。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●BIOS</SPAN><SPAN>硬重置：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + V </SPAN><SPAN>按键并保持按住的状态，按电源键开机，</SPAN><SPAN>Windows + V </SPAN><SPAN>不要松开。等待一分钟，如果开机有显示，并提示</SPAN><SPAN>502</SPAN><SPAN>错误，就表示重置成功。之后如果原来是</SPAN><SPAN>UEFI</SPAN><SPAN>引导的系统，就可以直接进入系统。</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>●</SPAN><SPAN>执行</SPAN><SPAN> BIOS Recovery</SPAN><SPAN>：</SPAN></P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN>关机状态下，同时按</SPAN><SPAN> Windows</SPAN><SPAN>按键</SPAN><SPAN> + B </SPAN><SPAN>按键 。按电源键开机。计算机加电后，一直保持</SPAN><SPAN>Windows</SPAN><SPAN>按键和</SPAN><SPAN> B </SPAN><SPAN>按键按下的状态</SPAN><SPAN>3~5</SPAN><SPAN>秒后松开。可以看</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯闪烁</SPAN><SPAN>3~5</SPAN><SPAN>次。如果</SPAN><SPAN>BIOS</SPAN><SPAN>恢复程序开始执行，会进入到</SPAN><SPAN>UEFI</SPAN><SPAN>的</SPAN><SPAN>BIOS</SPAN><SPAN>恢复界面，</SPAN><SPAN> [Caps Lock] </SPAN><SPAN>灯会闪烁。</SPAN><SPAN>3~5</SPAN><SPAN>分钟后，</SPAN><SPAN>BIOS</SPAN><SPAN>恢复完毕，屏幕会提示</SPAN><SPAN>BIOS</SPAN><SPAN>恢复成功（不同的机型，此界面会有所不同）。</SPAN><SPAN>5</SPAN><SPAN>分钟后如果屏幕没有任何显示，则表示该电脑无法恢复。</SPAN></P> Wed, 10 Apr 2024 07:49:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285657#M473665 坏坏的笑 2024-04-10T07:49:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285659#M473666 <P>这是要重置电脑吗？</P> Wed, 10 Apr 2024 07:59:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285659#M473666 戴天山道士 2024-04-10T07:59:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285660#M473667 <P>官网驱动中心有bios和uefi更新。这个会影响摄像头吗？</P> Wed, 10 Apr 2024 08:00:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285660#M473667 戴天山道士 2024-04-10T08:00:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285661#M473668 <P>可以更新，不影响数据，不影响系统</P> Wed, 10 Apr 2024 08:04:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285661#M473668 坏坏的笑 2024-04-10T08:04:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285662#M473669 <P>已经解决了。摄像头遮住了<span class="lia-unicode-emoji" title=":笑哭:">😂</span></P> Wed, 10 Apr 2024 08:04:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285662#M473669 戴天山道士 2024-04-10T08:04:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285663#M473670 <P>解决就好，拨动开关没开，说明平时摄像头用的次数不多。多用几次就习惯了。</P> Wed, 10 Apr 2024 08:07:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-dian-nao-ren-lian-shi-bie-wu-fa-da-kai-she-xiang-tou/m-p/1285663#M473670 坏坏的笑 2024-04-10T08:07:57Z