https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291777#M474810 <P>&nbsp;以下3种情况会出现，Realtek 8852CE 连接三模 蓝牙鼠标会隔1分钟 循环掉线一次 重新连接。</P><P>1.电脑休眠后&nbsp;</P><P>2.断电一次鼠标</P><P>3.电脑无操作鼠标休眠后。</P><P>查询网上已知的解决办法均无效。</P><P>1.调整电源策略，关闭休眠</P><P>2.更新驱动</P><P>3.检查蓝牙服务（正常）</P><P>4.更换WIN10 /WIN11系统</P><P>5.更换鼠标</P><P>6.更新至最新BIOS</P> Thu, 23 May 2024 05:38:42 GMT HWHWTT 2024-05-23T05:38:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291777#M474810 <P>&nbsp;以下3种情况会出现，Realtek 8852CE 连接三模 蓝牙鼠标会隔1分钟 循环掉线一次 重新连接。</P><P>1.电脑休眠后&nbsp;</P><P>2.断电一次鼠标</P><P>3.电脑无操作鼠标休眠后。</P><P>查询网上已知的解决办法均无效。</P><P>1.调整电源策略，关闭休眠</P><P>2.更新驱动</P><P>3.检查蓝牙服务（正常）</P><P>4.更换WIN10 /WIN11系统</P><P>5.更换鼠标</P><P>6.更新至最新BIOS</P> Thu, 23 May 2024 05:38:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291777#M474810 HWHWTT 2024-05-23T05:38:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291781#M474811 <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>建议用下面的工具联网检查更新。所有驱动和BIOS建议都更新一下</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>HP Image Assistant (HPIA)下载</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>大概过程</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>安装软件后会自动打开，点分析，然后等结果</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>点推荐</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1716442501213.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106799iA9E9A2F73539B4F9/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1716442501213.png" alt="_0-1716442501213.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>然后勾选关键和推荐更新，点蓝色download按钮</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1716442501215.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106800i8EECA9C347CCDB99/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1716442501215.png" alt="_1-1716442501215.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>选择提取文件并安装，点蓝色按钮开始</SPAN></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1716442501216.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106801i640C1368DFAB6DD2/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1716442501216.png" alt="_2-1716442501216.png" /></span></P> <P>&nbsp;</P> Thu, 23 May 2024 05:35:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291781#M474811 坏坏的笑 2024-05-23T05:35:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291878#M474820 <P>看看驱动程序</P> <P>Realtek RTL8xxx Series <BR />无线：<BR /><A href="https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151667.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151667.exe</A><BR />蓝牙：<BR /><A href="https://ftp.hp.com/pub/softpaq/sp151001-151500/sp151456.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp151001-151500/sp151456.exe</A></P> Thu, 23 May 2024 11:59:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291878#M474820 548851818 2024-05-23T11:59:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291925#M474835 <P>感谢回复！ 更换上面的驱动无效，蓝牙故障一样会断线重连。我把网卡跟换到台式机照样不行。台式机网卡换到电脑就可以了</P> Fri, 24 May 2024 01:37:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291925#M474835 HWHWTT 2024-05-24T01:37:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291933#M474839 <P>这样可以联系售后问问如何保修。</P> <P>【<A href="https://www.hp.com/cn-zh/contact-hp/webchat-support.html?src=csptwechat" target="_blank">惠普服务</A>】绑定产品后联系人工。</P> Fri, 24 May 2024 02:06:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1291933#M474839 548851818 2024-05-24T02:06:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1293048#M475027 <P>同款，我还以为是蓝牙鼠标问题呢，目前做了两个动作已经没有该故障了；</P><P>1. 更新最新的bios，5/24日的</P><P>2. 更新8852CE驱动，目前是16.156了</P><P><A href="https://www.station-drivers.com/index.php/fr-ca/component/remository/Drivers/Realtek/Realtek-RTL8852BE-8852AE-8852CE-...-Wireless-LAN-Version-6101.19.118.0-WHQL/lang,fr-ca/" target="_blank">https://www.station-drivers.com/index.php/fr-ca/component/remository/Drivers/Realtek/Realtek-RTL8852BE-8852AE-8852CE-...-Wireless-LAN-Version-6101.19.118.0-WHQL/lang,fr-ca/</A></P><P>&nbsp;</P><P>路过意见，仅供参考</P> Fri, 31 May 2024 06:03:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1293048#M475027 康斯坦之光 2024-05-31T06:03:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1293912#M475258 <P>上述方法验证无效，问题原因HP管家也找不到。</P><P>&nbsp;</P><P>最终更换了RTL8852CE网卡，换了AX210，蓝牙鼠标稳定三天没有断联了；</P><P>&nbsp;</P> Thu, 06 Jun 2024 01:48:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1293912#M475258 康斯坦之光 2024-06-06T01:48:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1293915#M475259 <P>金牌售后 给我换了同款<SPAN>RTL8852CE</SPAN>网卡，还是短线，自己跟换了8821CE也没出现断线了。确实是<SPAN>RTL8852CE 跟AMD平台有兼容问题，把网卡换到B650M平台同样断线</SPAN></P> Thu, 06 Jun 2024 02:00:18 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1293915#M475259 HWHWTT 2024-06-06T02:00:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1293917#M475260 <P>感谢反馈</P> Thu, 06 Jun 2024 02:02:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-G10-A-rui-long-Realtek-8852CE-WiFi-6E-PCI-E-NIC-lan-ya-duan-xian/m-p/1293917#M475260 坏坏的笑 2024-06-06T02:02:12Z