https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-HP-ZHAN-66-Pro-A-14-G4-Notebook-PC-35F13PC-zhi-wen-shi-bie-chu-xian-wen-ti/m-p/1296819#M475838 <P>HP ZHAN 66 Pro A 14 G4 Notebook PC (35F13PC) 指纹识别出现问题，突然不能使用（之前使用正常）</P><P>莫名其妙的，就不能使用了。</P><P>是不是被劫持程序了？我猜的，或者驱动重新装？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1111.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108195iCC9B51BE89D97CAC/image-size/large?v=v2&amp;px=999" role="button" title="1111.jpg" alt="1111.jpg" /></span></P> Tue, 25 Jun 2024 15:54:09 GMT 江南七夜 2024-06-25T15:54:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-HP-ZHAN-66-Pro-A-14-G4-Notebook-PC-35F13PC-zhi-wen-shi-bie-chu-xian-wen-ti/m-p/1296819#M475838 <P>HP ZHAN 66 Pro A 14 G4 Notebook PC (35F13PC) 指纹识别出现问题，突然不能使用（之前使用正常）</P><P>莫名其妙的，就不能使用了。</P><P>是不是被劫持程序了？我猜的，或者驱动重新装？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1111.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108195iCC9B51BE89D97CAC/image-size/large?v=v2&amp;px=999" role="button" title="1111.jpg" alt="1111.jpg" /></span></P> Tue, 25 Jun 2024 15:54:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-HP-ZHAN-66-Pro-A-14-G4-Notebook-PC-35F13PC-zhi-wen-shi-bie-chu-xian-wen-ti/m-p/1296819#M475838 江南七夜 2024-06-25T15:54:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-HP-ZHAN-66-Pro-A-14-G4-Notebook-PC-35F13PC-zhi-wen-shi-bie-chu-xian-wen-ti/m-p/1296820#M475839 <P>一样</P> Tue, 25 Jun 2024 16:05:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-HP-ZHAN-66-Pro-A-14-G4-Notebook-PC-35F13PC-zhi-wen-shi-bie-chu-xian-wen-ti/m-p/1296820#M475839 69岁唱跳rap 2024-06-25T16:05:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-HP-ZHAN-66-Pro-A-14-G4-Notebook-PC-35F13PC-zhi-wen-shi-bie-chu-xian-wen-ti/m-p/1296825#M475840 <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">建议用下面的工具联网检查更新。</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">HP Image Assistant (HPIA)下载</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">大概过程</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">安装软件后会自动打开，点分析，然后等结果</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">点推荐</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1719350479150.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108196i7B14D46B0E04961F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1719350479150.png" alt="_0-1719350479150.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">然后勾选关键和推荐更新，点蓝色download按钮</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1719350479151.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108197i08C0EA0AE8937C8C/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1719350479151.png" alt="_1-1719350479151.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">选择提取文件并安装，点蓝色按钮开始</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1719350479152.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108198i79FF4BE1A1A168F5/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1719350479152.png" alt="_2-1719350479152.png" /></span></P> <P>&nbsp;</P> <DIV id="phraseJoinewrskdfdswerhnyikyofd" data-v-app=""> <DIV class="tap-to-translate-wsrfhedsoufheqiwrhew to-translate-icon-wsrfhedsoufheqiwrhew" style="top: 200px; left: 9px;" data-v-0163c5a0=""></DIV> </DIV> Tue, 25 Jun 2024 21:21:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-HP-ZHAN-66-Pro-A-14-G4-Notebook-PC-35F13PC-zhi-wen-shi-bie-chu-xian-wen-ti/m-p/1296825#M475840 坏坏的笑 2024-06-25T21:21:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-HP-ZHAN-66-Pro-A-14-G4-Notebook-PC-35F13PC-zhi-wen-shi-bie-chu-xian-wen-ti/m-p/1297316#M475915 <P>有用，解决了，谢谢</P> Sat, 29 Jun 2024 09:28:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan66-HP-ZHAN-66-Pro-A-14-G4-Notebook-PC-35F13PC-zhi-wen-shi-bie-chu-xian-wen-ti/m-p/1297316#M475915 江南七夜 2024-06-29T09:28:31Z