https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-shi-zai-jia-zai-jie-mian-ka-zhe-bu-dong-huo-zhe-hen-man-xia-mian-jia-zai-de-xiao-yuan-quan-ka-zhe-bu-dong/m-p/1297233#M475904 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000053283.jpg" style="width: 4080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108294i70FA382A1D6D39D3/image-size/medium?v=v2&amp;px=400" role="button" title="1000053283.jpg" alt="1000053283.jpg" /></span></P><P> </P> Fri, 28 Jun 2024 11:42:50 GMT 983806 2024-06-28T11:42:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-shi-zai-jia-zai-jie-mian-ka-zhe-bu-dong-huo-zhe-hen-man-xia-mian-jia-zai-de-xiao-yuan-quan-ka-zhe-bu-dong/m-p/1297233#M475904 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000053283.jpg" style="width: 4080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108294i70FA382A1D6D39D3/image-size/medium?v=v2&amp;px=400" role="button" title="1000053283.jpg" alt="1000053283.jpg" /></span></P><P> </P> Fri, 28 Jun 2024 11:42:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-shi-zai-jia-zai-jie-mian-ka-zhe-bu-dong-huo-zhe-hen-man-xia-mian-jia-zai-de-xiao-yuan-quan-ka-zhe-bu-dong/m-p/1297233#M475904 983806 2024-06-28T11:42:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-shi-zai-jia-zai-jie-mian-ka-zhe-bu-dong-huo-zhe-hen-man-xia-mian-jia-zai-de-xiao-yuan-quan-ka-zhe-bu-dong/m-p/1297235#M475906 <P>按大小写切换有没有反应</P> <P>没有反应就不要等了</P> <P>&nbsp;</P> <P>强行关机再开看什么状况</P> Fri, 28 Jun 2024 11:59:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-shi-zai-jia-zai-jie-mian-ka-zhe-bu-dong-huo-zhe-hen-man-xia-mian-jia-zai-de-xiao-yuan-quan-ka-zhe-bu-dong/m-p/1297235#M475906 y2kim 2024-06-28T11:59:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-shi-zai-jia-zai-jie-mian-ka-zhe-bu-dong-huo-zhe-hen-man-xia-mian-jia-zai-de-xiao-yuan-quan-ka-zhe-bu-dong/m-p/1297236#M475907 <P>我已经尝试过几次强制关机重启都没用，然后进入在f11里进入安全模式还失败了</P> Fri, 28 Jun 2024 12:02:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-shi-zai-jia-zai-jie-mian-ka-zhe-bu-dong-huo-zhe-hen-man-xia-mian-jia-zai-de-xiao-yuan-quan-ka-zhe-bu-dong/m-p/1297236#M475907 983806 2024-06-28T12:02:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-shi-zai-jia-zai-jie-mian-ka-zhe-bu-dong-huo-zhe-hen-man-xia-mian-jia-zai-de-xiao-yuan-quan-ka-zhe-bu-dong/m-p/1297265#M475911 <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><SPAN>有没有自己添加</SPAN><SPAN>、</SPAN><SPAN>升级</SPAN><SPAN>、改造</SPAN><SPAN>内部硬件</SPAN></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">机器平时外接什么设备，除了电源</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果有，还原最初的硬件，除了电源，其他外部设备都不接</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果都没有</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">&nbsp;</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">先看机器是否长时间运行测试无异常，判断有没有存在硬件故障。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入白色背景画面HP PC Hardware Diagnostics UEFI。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开机按F2进入的如果不是白色背景，要重新下载安装UEFI诊断工具。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://h30318.www3.hp.com/pub/softpaq/sp151501-152000/sp151612.exe" target="_blank"><SPAN>https://h30318.www3.hp.com/pub/softpaq/</SPAN><SPAN>sp151501-152000/sp151612.exe</SPAN></A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">没有操作系统，用其他电脑下载运行工具，制作安装到USB，安装过程有选择的选项。故障机接USB开机按F2。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">白色背景菜单中选择-系统测试-广泛测试-循环运行直到出现错误。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">建议晚上休息前，不用机器的时候进行，跑一晚上。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">开始进行之后可以不用管电脑放一边。</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN">了解更多</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="zh-CN"><A href="https://support.hp.com/cn-zh/document/c03561731" target="_blank">HP 电脑 - 硬件故障测试</A></P> Sat, 29 Jun 2024 03:09:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-shi-zai-jia-zai-jie-mian-ka-zhe-bu-dong-huo-zhe-hen-man-xia-mian-jia-zai-de-xiao-yuan-quan-ka-zhe-bu-dong/m-p/1297265#M475911 y2kim 2024-06-29T03:09:19Z