https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299185#M476220 <P>dmp文件如图。惠普官方的检测软件没有测出任何问题，或者是硬件问题，却频繁的蓝屏</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-09 234016.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108875i6D2E0622FF162C40/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-09 234016.png" alt="屏幕截图 2024-07-09 234016.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-09 234110.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108874iEAD1A641B1D91E8C/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-09 234110.png" alt="屏幕截图 2024-07-09 234110.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-09 234218.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108876i219678EA72621106/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-09 234218.png" alt="屏幕截图 2024-07-09 234218.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-09 234231.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108877iBE5D62CBAA7B7E8A/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-09 234231.png" alt="屏幕截图 2024-07-09 234231.png" /></span></P> Tue, 09 Jul 2024 15:44:09 GMT VickyLv 2024-07-09T15:44:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299185#M476220 <P>dmp文件如图。惠普官方的检测软件没有测出任何问题，或者是硬件问题，却频繁的蓝屏</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-09 234016.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108875i6D2E0622FF162C40/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-09 234016.png" alt="屏幕截图 2024-07-09 234016.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-09 234110.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108874iEAD1A641B1D91E8C/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-09 234110.png" alt="屏幕截图 2024-07-09 234110.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-09 234218.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108876i219678EA72621106/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-09 234218.png" alt="屏幕截图 2024-07-09 234218.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-09 234231.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108877iBE5D62CBAA7B7E8A/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-09 234231.png" alt="屏幕截图 2024-07-09 234231.png" /></span></P> Tue, 09 Jul 2024 15:44:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299185#M476220 VickyLv 2024-07-09T15:44:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299188#M476221 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="b58c80173339ccb8c0ddd53380ebc51.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108879i2CB1C497DCFDCE21/image-size/large?v=v2&amp;px=999" role="button" title="b58c80173339ccb8c0ddd53380ebc51.jpg" alt="b58c80173339ccb8c0ddd53380ebc51.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d7cd0b1330e61bc51f3673d1b804d46.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108878i4D0D885B901AC982/image-size/large?v=v2&amp;px=999" role="button" title="d7cd0b1330e61bc51f3673d1b804d46.jpg" alt="d7cd0b1330e61bc51f3673d1b804d46.jpg" /></span></P> Tue, 09 Jul 2024 15:48:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299188#M476221 VickyLv 2024-07-09T15:48:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299197#M476223 <P>如果没有添加或升级过硬件，包括内存和硬盘。</P> <P>优先重置系统测试</P> <P><A href="https://support.hp.com/cn-zh/document/ish_2804832-2620059-16" target="_blank">HP 电脑 - 重置电脑 | HP® 支持</A></P> <P>&nbsp;</P> <P>如果添加或升级过硬件，建议优先恢复出厂配置测试</P> Wed, 10 Jul 2024 00:33:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299197#M476223 坏坏的笑 2024-07-10T00:33:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299222#M476232 <P>并没有添加过任何硬件，电脑才买了半个月不到，使用HP官方助手监测硬件也全部通过没有问题，但是却一直蓝屏。</P> Wed, 10 Jul 2024 02:17:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299222#M476232 VickyLv 2024-07-10T02:17:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299227#M476233 <P>那就先重置系统试下，参考上面发的文档</P> Wed, 10 Jul 2024 02:31:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299227#M476233 坏坏的笑 2024-07-10T02:31:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299575#M476271 <P>重置系统了，系统盘和个人文件全部删除，还是会蓝屏<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240712011219.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108996i9B56B36EEE653F1D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240712011219.jpg" alt="微信图片_20240712011219.jpg" /></span></P> Thu, 11 Jul 2024 17:14:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-xingBook14bi-ji-ben-xin-ji-yi-zhi-lan-ping/m-p/1299575#M476271 VickyLv 2024-07-11T17:14:56Z