https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1306747#M477819 <P>休眠唤醒后部分应用就打不开了</P><P>目前最容易复现的就是foxmail<BR />休眠唤醒后怎么点图标都不弹出页面来 必须杀掉进程<BR />然后重新打开它才可以用<BR />这个大概会是哪部分的问题引起的？</P> Thu, 29 Aug 2024 15:49:39 GMT desmond923 2024-08-29T15:49:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1306747#M477819 <P>休眠唤醒后部分应用就打不开了</P><P>目前最容易复现的就是foxmail<BR />休眠唤醒后怎么点图标都不弹出页面来 必须杀掉进程<BR />然后重新打开它才可以用<BR />这个大概会是哪部分的问题引起的？</P> Thu, 29 Aug 2024 15:49:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1306747#M477819 desmond923 2024-08-29T15:49:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1306765#M477823 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="http://h30318.www3.hp.com/pub/softpaq/sp154501-155000/sp154530.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp154501-155000/sp154530.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Fri, 30 Aug 2024 00:52:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1306765#M477823 y2kim 2024-08-30T00:52:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1306810#M477827 <P>已经按照以上步骤操作了,但是现象依旧存在.</P><P>现在发现现象是这样子的,跟休眠没有直接关系,而是跟接HDMI有关,</P><P>我在接hdmi之前可以正常打开foxmail,然后接上hdmi之后,foxmail就打不开了.</P><P>设置是外接的lcd为主屏幕,其他没有什么特殊的</P> Fri, 30 Aug 2024 03:29:51 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1306810#M477827 desmond923 2024-08-30T03:29:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1331877#M482575 <P>现在是休眠后有几率唤不醒,</P><P>不休眠有几率巨卡几乎不能用!!!!!!!!!!!!!!!!!!</P><P>什么烂笔记本,现在还给不出解决方案!!!!!!!!!!</P> Thu, 27 Feb 2025 01:21:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1331877#M482575 desmond923 2025-02-27T01:21:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1331923#M482579 <P>如果HPIA检查没有要更新的驱动和BIOS</P> <P>建议新装系统测试或者去服务中心检查硬件</P> Thu, 27 Feb 2025 04:47:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1331923#M482579 y2kim 2025-02-27T04:47:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1331951#M482583 <P>这是工作笔记本,已经存在很多工作资料不便重装系统,有没有办法再加装一个win11系统来排查问题的?</P> Thu, 27 Feb 2025 06:30:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1331951#M482583 desmond923 2025-02-27T06:30:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332104#M482606 <P>尝试先禁用休眠功能，测试在长时间睡眠状态下唤醒，看是否正常，没有问题可以维持睡眠模式。</P> <P>&nbsp;</P> <P>仍存在问题可以单独下载HP官网的其他集显驱动版本，对本机集显驱动卸载重装下试试看</P> <P>&nbsp;</P> <P>还是不行试试新建一个系统的本地账户试试看，以及下载官方的ISO镜像覆盖升级上去（不会丢失数据，但重要数据建议备份）</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 28 Feb 2025 02:35:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332104#M482606 正在输入 2025-02-28T02:35:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332108#M482608 <P>已用管理员权限成功执行powercfg.exe /hibernate off关闭休眠功能</P><P>后续测试状态我会再更新上来</P> Fri, 28 Feb 2025 02:44:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332108#M482608 desmond923 2025-02-28T02:44:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332203#M482621 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/331504">@desmond923</a>&nbsp; 已写:<BR /> <P>这是工作笔记本,已经存在很多工作资料不便重装系统,有没有办法再加装一个win11系统来排查问题的?</P> <HR /></BLOCKQUOTE> <UL> <LI>找个测试用的固态，替换主磁盘，测试的系统装到找个测试的固态上，测试完换回来。</LI> <LI>新建个VHD文件，30-40GB，保存在当前磁盘上，将测试的系统装到找个VHD上，添加这个VHD的引导。测试完删除引导记录，删除VHD文件。</LI> <LI>去服务中心，让他们帮忙找测试用的固态，装测试的系统。</LI> </UL> Fri, 28 Feb 2025 11:12:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332203#M482621 y2kim 2025-02-28T11:12:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332207#M482624 <P>所以说这里主要的怀疑方向还是ssd对吗?</P><P>我不太确定服务中心是否方便沟通,如果较为麻烦的话,我想自己换ssd来测试,这里想确定两点:</P><P>1. 是否支持俩ssd? 以及ssd的接口是什么?</P><P>2.目前支持的推荐的ssd品牌是什么?还是说只要接口兼容就ok?</P><P>&nbsp;</P><P>感谢你的提议!</P> Fri, 28 Feb 2025 11:39:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332207#M482624 desmond923 2025-02-28T11:39:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332209#M482625 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/331504">@desmond923</a>&nbsp; 已写:<BR /> <P>所以说这里主要的怀疑方向还是ssd对吗?</P> <P>我不太确定服务中心是否方便沟通,如果较为麻烦的话,我想自己换ssd来测试,这里想确定两点:</P> <P>1. 是否支持俩ssd? 以及ssd的接口是什么?</P> <P>2.目前支持的推荐的ssd品牌是什么?还是说只要接口兼容就ok?</P> <P>&nbsp;</P> <P>感谢你的提议!</P> <HR /></BLOCKQUOTE> <P>不是。</P> <P>替换一个测试的固态，只是不用备份数据。NVMe的盘，128GB的就够用，更小的可能买不到。</P> Fri, 28 Feb 2025 11:41:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332209#M482625 y2kim 2025-02-28T11:41:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332619#M482745 <P>最近在先系统自测,然后更换新用户测试;最后再换ssd换系统测试;</P><P>然后今天早上再次遇到唤醒卡顿然后自动重启了,查了下日志,既然发现我的系统一直以来无论正常工作还是休眠的时候都会每2秒一次事件12</P><P>进程 C:\Windows\System32\WUDFHost.exe (进程 ID: 1164)将策略方案从 {381b4222-f694-41f0-9685-ff5bb260df2e} 重置为 {381b4222-f694-41f0-9685-ff5bb260df2e}</P><P>这个本身应该就是异常的吧?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="desmond923_0-1741052140980.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117943i95351F58B738DD98/image-size/medium?v=v2&amp;px=400" role="button" title="desmond923_0-1741052140980.png" alt="desmond923_0-1741052140980.png" /></span></P><P>&nbsp;</P> Tue, 04 Mar 2025 01:36:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332619#M482745 desmond923 2025-03-04T01:36:17Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332729#M482756 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/331504">@desmond923</a>&nbsp; 已写:<BR /> <P>最近在先系统自测,然后更换新用户测试;最后再换ssd换系统测试;</P> <P>然后今天早上再次遇到唤醒卡顿然后自动重启了,查了下日志,既然发现我的系统一直以来无论正常工作还是休眠的时候都会每2秒一次事件12</P> <P>进程 C:\Windows\System32\WUDFHost.exe (进程 ID: 1164)将策略方案从 {381b4222-f694-41f0-9685-ff5bb260df2e} 重置为 {381b4222-f694-41f0-9685-ff5bb260df2e}</P> <P>这个本身应该就是异常的吧?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="desmond923_0-1741052140980.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117943i95351F58B738DD98/image-size/medium?v=v2&amp;px=400" role="button" title="desmond923_0-1741052140980.png" alt="desmond923_0-1741052140980.png" /></span></P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>这些是信息“事件”</P> <P>不是错误，不是警告，没有足够信息证明你的怀疑</P> Tue, 04 Mar 2025 08:28:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1332729#M482756 y2kim 2025-03-04T08:28:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1333345#M482846 <P>这几天下班前手动重启电脑,让其处于几乎未开启任何软件的情况下自动睡眠,三天无事,</P><P>今天早上来的时候又一次出现了反应慢的情况,虽然不是数秒才响应一次,但是也是卡顿的几乎无法正常使用</P><P>这样子就又排除了安装的软件带来的问题,下一步抽空换ssd来测试</P> Fri, 07 Mar 2025 01:23:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1333345#M482846 desmond923 2025-03-07T01:23:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1336909#M483341 <P>最近一段时间排查发现,笔记本本身休眠唤醒是ok的,</P><P>但是一旦hdmi外接着显示器,休眠唤醒就会有严重卡顿的问题,</P><P>应该还是hp至少对hdmi外接显示器休眠这一块支持是有问题的.</P><P>目前外接的lcd是hkc 27寸2k t2752q</P> Wed, 26 Mar 2025 02:38:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1336909#M483341 desmond923 2025-03-26T02:38:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1336954#M483353 <P>如果你在非外接HDIM的时候没有遇到问题，首先说明本机系统功能是正常的。</P> <P>如果怀疑和HDMI外接显示器有关，那么可以尝试将接口对应的显卡驱动清洁替换版本</P> <P>&nbsp;</P> <P>以及链接其他显示器+视频线做排除，没有替换条件可以到服务中心检测下，或者重装系统。</P> Wed, 26 Mar 2025 06:01:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xin-mai-de-zhan66xiu-mian-huan-xing-hou-de-wen-ti/m-p/1336954#M483353 正在输入 2025-03-26T06:01:59Z