https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99bi-ji-ben-kai-ji-hei-ping-jian-pan-deng-you-fan-ying-she-xiang-tou-mao-shi-neng-shi-bie-zhe-zhong-qing-kuang-ru-he-zhong-xin-zhuang-xi-tong/m-p/1307793#M478038 <P>使用中，电脑突然黑屏。重启后显示HP logo,然后黑屏，但是看到摄像头识别，也有进入系统的提示音，但是屏幕一直无法点亮。反复重启，都是如此，打电话给服务中心，说是系统问题，让自己重装系统，请问如何操作？</P> Thu, 05 Sep 2024 08:51:58 GMT 石头哥门儿 2024-09-05T08:51:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99bi-ji-ben-kai-ji-hei-ping-jian-pan-deng-you-fan-ying-she-xiang-tou-mao-shi-neng-shi-bie-zhe-zhong-qing-kuang-ru-he-zhong-xin-zhuang-xi-tong/m-p/1307793#M478038 <P>使用中，电脑突然黑屏。重启后显示HP logo,然后黑屏，但是看到摄像头识别，也有进入系统的提示音，但是屏幕一直无法点亮。反复重启，都是如此，打电话给服务中心，说是系统问题，让自己重装系统，请问如何操作？</P> Thu, 05 Sep 2024 08:51:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99bi-ji-ben-kai-ji-hei-ping-jian-pan-deng-you-fan-ying-she-xiang-tou-mao-shi-neng-shi-bie-zhe-zhong-qing-kuang-ru-he-zhong-xin-zhuang-xi-tong/m-p/1307793#M478038 石头哥门儿 2024-09-05T08:51:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99bi-ji-ben-kai-ji-hei-ping-jian-pan-deng-you-fan-ying-she-xiang-tou-mao-shi-neng-shi-bie-zhe-zhong-qing-kuang-ru-he-zhong-xin-zhuang-xi-tong/m-p/1307813#M478039 <P>先试安全模式</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;" lang="en-US"><A href="https://support.microsoft.com/zh-cn/windows/%E5%9C%A8%E5%AE%89%E5%85%A8%E6%A8%A1%E5%BC%8F%E4%B8%8B%E4%BB%A5%E5%AE%89%E5%85%A8%E6%A8%A1%E5%BC%8F%E5%90%AF%E5%8A%A8%E7%94%B5%E8%84%91windows-92c27cff-db89-8644-1ce4-b3e5e56fe234" target="_blank">在安全模式下以安全模式启动电脑Windows (microsoft.com)</A></P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;">如果进安全模式没问题，可以直接做干净启动</P> <P style="margin: 0in; font-family: 'HP Simplified Hans Light'; font-size: 11.0pt;"><A href="https://support.microsoft.com/zh-cn/topic/%E5%A6%82%E4%BD%95%E5%9C%A8-windows-%E4%B8%AD%E6%89%A7%E8%A1%8C%E5%B9%B2%E5%87%80%E5%90%AF%E5%8A%A8-da2f9573-6eec-00ad-2f8a-a97a1807f3dd" target="_blank"><SPAN>如何在 Windows 中执行干净启动 (microsoft.com)</SPAN></A></P> Thu, 05 Sep 2024 13:32:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99bi-ji-ben-kai-ji-hei-ping-jian-pan-deng-you-fan-ying-she-xiang-tou-mao-shi-neng-shi-bie-zhe-zhong-qing-kuang-ru-he-zhong-xin-zhuang-xi-tong/m-p/1307813#M478039 y2kim 2024-09-05T13:32:50Z