https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315432#M479650 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20241028213303.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113214iD72B80CE80EE88D7/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20241028213303.png" alt="微信图片_20241028213303.png" /></span></P> Mon, 28 Oct 2024 13:41:40 GMT Vance陈 2024-10-28T13:41:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315432#M479650 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20241028213303.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113214iD72B80CE80EE88D7/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20241028213303.png" alt="微信图片_20241028213303.png" /></span></P> Mon, 28 Oct 2024 13:41:40 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315432#M479650 Vance陈 2024-10-28T13:41:40Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315434#M479651 <P>长按开机键重置一下电脑后再检测，如果报错依旧，保内的话尽快联系HP售后服务处理。</P> Mon, 28 Oct 2024 13:48:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315434#M479651 WDH 2024-10-28T13:48:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315464#M479656 <P><STRONG>机器特别新，大概率是误报了。</STRONG></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><STRONG>建议用下面的工具联网检查全部更新。</STRONG></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><STRONG>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</STRONG></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><STRONG>HP Image Assistant (HPIA)下载</STRONG></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><STRONG><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.3.0.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.3.0.exe</A></STRONG></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><STRONG>大概过程</STRONG></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><STRONG>安装软件后会自动打开，点分析，然后等结果</STRONG></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><STRONG>点推荐</STRONG></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1730162586161.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113225i751FCD96F3F226EA/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1730162586161.png" alt="_0-1730162586161.png" /></span></STRONG></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><STRONG>然后勾选关键和推荐更新，点蓝色download按钮</STRONG></P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1730162586163.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113226iD947895E1E832715/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1730162586163.png" alt="_1-1730162586163.png" /></span></STRONG></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;"><STRONG>选择提取文件并安装，点蓝色按钮开始</STRONG></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1730162586164.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113227i85007D8C25D0CA3D/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1730162586164.png" alt="_2-1730162586164.png" /></span></STRONG></P> <P>&nbsp;</P> Tue, 29 Oct 2024 00:43:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315464#M479656 坏坏的笑 2024-10-29T00:43:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315557#M479677 <P>按照方法弄了，还是没有改善</P> Tue, 29 Oct 2024 06:50:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315557#M479677 Vance陈 2024-10-29T06:50:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315559#M479678 <P>哪一年的机器，超过3年没有</P> Tue, 29 Oct 2024 06:50:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315559#M479678 y2kim 2024-10-29T06:50:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315562#M479680 <P>联系当地维修中心检测一下，我看机器特别新。</P> Tue, 29 Oct 2024 06:57:34 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-zhen-duan-wen-ti/m-p/1315562#M479680 坏坏的笑 2024-10-29T06:57:34Z