https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1317607#M479991 <P>1.电脑硬件未做任何修改</P><P>2.出现故障的系统版本：微软官方原版系统（windows 10 64&amp;windows 11）</P><P>3.故障现象：系统开机使用一段时间后，扬声器输出的声音有很严重的电音（播放声音就会出现），windows 11系统下尤其严重，后退回windows10也会出现</P><P>4.尝试过无效的解决办法：1）使用惠普管家最新版本对电脑所有驱动进行更新（含BIOS）无效；2）AMD官网下载3500U驱动及chipset驱动更新无效；3）更新windows系统至最新版无效；4）格盘全新安装微软原版windows10 或windows11系统（驱动通过惠普管家全部安装）均无效</P><P>5.尝试过有效的解决办法：1）卸载realtek audio驱动；2）系统声音设置，调整realtek audio为单声道模式（暂时解决，影响音质）；3）关闭realtek audio音频硬件加速；4）HP Audio Control内恢复默认配置；5）连接蓝牙音频设备或者通过有线耳机连接</P><P>6.这个问题困扰我很久了，严重怀疑是realtek驱动或者是hp audio control的音频硬件加速有问题，希望hp官方能解决（看你们心情了），至于cpu主频经常只有2.6GHz左右达不到amd官方说明最高睿频的问题我是不报期望了(什么方法都试过)，根据网络上其他用户反馈bios里面功耗有限制我用工具也发现了，温度也高，经常70摄氏度（换过硅脂），风扇也不快散热慢</P><P>7.各位hp的大佬回复也别套模板了，我不是电脑小白，能解决就解决，不能解决我就换其他品牌的电脑了，毕竟其他厂家同样是3500U，也没你们这么拉跨，这个破电脑用的是真累</P> Sun, 10 Nov 2024 04:39:19 GMT 24k_chicken 2024-11-10T04:39:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1317607#M479991 <P>1.电脑硬件未做任何修改</P><P>2.出现故障的系统版本：微软官方原版系统（windows 10 64&amp;windows 11）</P><P>3.故障现象：系统开机使用一段时间后，扬声器输出的声音有很严重的电音（播放声音就会出现），windows 11系统下尤其严重，后退回windows10也会出现</P><P>4.尝试过无效的解决办法：1）使用惠普管家最新版本对电脑所有驱动进行更新（含BIOS）无效；2）AMD官网下载3500U驱动及chipset驱动更新无效；3）更新windows系统至最新版无效；4）格盘全新安装微软原版windows10 或windows11系统（驱动通过惠普管家全部安装）均无效</P><P>5.尝试过有效的解决办法：1）卸载realtek audio驱动；2）系统声音设置，调整realtek audio为单声道模式（暂时解决，影响音质）；3）关闭realtek audio音频硬件加速；4）HP Audio Control内恢复默认配置；5）连接蓝牙音频设备或者通过有线耳机连接</P><P>6.这个问题困扰我很久了，严重怀疑是realtek驱动或者是hp audio control的音频硬件加速有问题，希望hp官方能解决（看你们心情了），至于cpu主频经常只有2.6GHz左右达不到amd官方说明最高睿频的问题我是不报期望了(什么方法都试过)，根据网络上其他用户反馈bios里面功耗有限制我用工具也发现了，温度也高，经常70摄氏度（换过硅脂），风扇也不快散热慢</P><P>7.各位hp的大佬回复也别套模板了，我不是电脑小白，能解决就解决，不能解决我就换其他品牌的电脑了，毕竟其他厂家同样是3500U，也没你们这么拉跨，这个破电脑用的是真累</P> Sun, 10 Nov 2024 04:39:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1317607#M479991 24k_chicken 2024-11-10T04:39:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1317625#M479999 <P>建议用下面的工具联网检查更新。不行去服务中心。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="http://h30318.www3.hp.com/pub/softpaq/sp154501-155000/sp154530.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp154501-155000/sp154530.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Sun, 10 Nov 2024 07:08:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1317625#M479999 y2kim 2024-11-10T07:08:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1317647#M480007 <P>好的，我试下，感谢</P> Sun, 10 Nov 2024 09:48:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1317647#M480007 24k_chicken 2024-11-10T09:48:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1318653#M480186 <P>楼主现在电脑的喇叭正常了没有，我的455R G6也是同样的症状，原来还以为是硬件问题呢</P> Fri, 15 Nov 2024 14:20:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1318653#M480186 OTIV-G 2024-11-15T14:20:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1318658#M480189 <P>按照上面的解决办法更新了音频驱动，目前正常，但是指不定哪一天就会复现，感觉是微软的驱动自动更新，将好的驱动给升级或降级了，需要重点关注音频驱动的具体版本号是否有变化，这个问题总是在重装系统后过一段时间出现</P> Fri, 15 Nov 2024 14:50:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1318658#M480189 24k_chicken 2024-11-15T14:50:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1318659#M480190 <P>谢谢快速回复，我也试一下这个办法</P> Fri, 15 Nov 2024 14:53:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yang-sheng-qi-bo-fang-sheng-yin-bu-zheng-chang-you-sheng-yin-jiu-you-dian-liu-sheng-xiang-dian-yin-yi-yang-dian-nao-xing-neng-xian-zhi-dao-zhi-ka-dun/m-p/1318659#M480190 OTIV-G 2024-11-15T14:53:29Z