https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1321564#M480732 <P>24年11月购买的笔记本，发现开启wifi时蓝牙耳机无法正常使用，声音断断续续，关闭wifi后立刻恢复正常。</P><P>各驱动都是最新版本，尝试过禁用网卡的2.4GHz频段，但是没有用。</P> Mon, 09 Dec 2024 08:52:09 GMT chhhhhq 2024-12-09T08:52:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1321564#M480732 <P>24年11月购买的笔记本，发现开启wifi时蓝牙耳机无法正常使用，声音断断续续，关闭wifi后立刻恢复正常。</P><P>各驱动都是最新版本，尝试过禁用网卡的2.4GHz频段，但是没有用。</P> Mon, 09 Dec 2024 08:52:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1321564#M480732 chhhhhq 2024-12-09T08:52:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1321568#M480733 <P>连接其他蓝牙设备是否有相同的问题？<BR />可以优先使用HPIA更新无线网卡和蓝牙驱动试下</P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">HP Image Assistant (HPIA)下载</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.3.0.exe" target="_blank">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.3.0.exe</A></P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">大概过程</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">安装软件后会自动打开，点分析，然后等结果</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">点推荐</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1733734470730.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114713i44BD767EB67E3021/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1733734470730.png" alt="_0-1733734470730.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">然后勾选关键和推荐更新，点蓝色download按钮</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1733734470731.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114714iF3C02347CB4FDDF9/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1733734470731.png" alt="_1-1733734470731.png" /></span></P> <P>&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">选择提取文件并安装，点蓝色按钮开始</P> <P style="margin: 0in; font-family: HPSimplifiedLight; font-size: 12.0pt; color: black;">&nbsp;</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1733734470733.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/114715i5AE6388567BCD862/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1733734470733.png" alt="_2-1733734470733.png" /></span></P> <P>&nbsp;</P> Mon, 09 Dec 2024 08:54:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1321568#M480733 坏坏的笑 2024-12-09T08:54:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1321570#M480735 <P>试过两个不同的蓝牙耳机，都是相同的问题</P><P>关键和推荐更新中没有任何驱动更新</P><P>&nbsp;</P> Mon, 09 Dec 2024 09:00:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1321570#M480735 chhhhhq 2024-12-09T09:00:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1322783#M480967 <P>目前我也遇到一樣問題，沒有辦法解決</P> Thu, 19 Dec 2024 03:20:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1322783#M480967 XDGC 2024-12-19T03:20:26Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1322788#M480969 <P>如果是realtek 8852ce的无线网卡，可以安装低版本无线网卡驱动试下</P> <P><SPAN data-teams="true"><A id="menur1od" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" title="https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151764.exe" href="https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151764.exe" target="_blank" rel="noreferrer noopener" aria-label="链接 https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151764.exe">https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151764.exe</A></SPAN></P> Thu, 19 Dec 2024 03:32:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1322788#M480969 坏坏的笑 2024-12-19T03:32:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1322797#M480976 <P>目前我已經更新了Realtek 最新的驅動暫時是解決了<BR /><BR />剛剛走去瑞昱一期廠區詢問該項目的工程師</P><P>&nbsp;</P><P>他們已經有提供較新的驅動給HP (可能還是測試版本)，官網上還沒有</P><P><BR />目前我安裝為Realtek 8852ce 驅動版本為:<SPAN>6001.16.162.1&nbsp; &nbsp;此版本驅動為10/28發布<BR /><BR />解決不了的朋友可以跟HP高級工程師先要這個版本</SPAN></P><P>&nbsp;</P><P><SPAN>但是RTK工程師回覆還是有些隱性的問題，但是不影響使用</SPAN></P><P>&nbsp;</P><P><SPAN>謝謝各位大大協助回覆</SPAN></P> Thu, 19 Dec 2024 04:59:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wifi-he-lan-ya-hu-xiang-chong-tu/m-p/1322797#M480976 XDGC 2024-12-19T04:59:37Z