https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1323952#M481180 <P>笔记本休眠后，无线鼠标（Dell，有USB适配器，非蓝牙）就不能用，必须重新插拔多次才能识别，这个怎么解决呢？</P><P>唤醒后设备管理器里没有鼠标项</P><P>系统版本：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1735304743374.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115341i65F64D8AF9C2FD7C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1735304743374.png" alt="_0-1735304743374.png" /></span></P><P>设备管理器鼠标：正常状态是4项，休眠唤醒后只有3项，缺少无线鼠标</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1735304780742.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115342i4DE8DB34A76B965A/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1735304780742.png" alt="_1-1735304780742.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1735304847071.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115343iADA99033F6F1860B/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1735304847071.png" alt="_2-1735304847071.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 27 Dec 2024 13:15:54 GMT 自然之力 2024-12-27T13:15:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1323952#M481180 <P>笔记本休眠后，无线鼠标（Dell，有USB适配器，非蓝牙）就不能用，必须重新插拔多次才能识别，这个怎么解决呢？</P><P>唤醒后设备管理器里没有鼠标项</P><P>系统版本：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1735304743374.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115341i65F64D8AF9C2FD7C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1735304743374.png" alt="_0-1735304743374.png" /></span></P><P>设备管理器鼠标：正常状态是4项，休眠唤醒后只有3项，缺少无线鼠标</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1735304780742.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115342i4DE8DB34A76B965A/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1735304780742.png" alt="_1-1735304780742.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1735304847071.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115343iADA99033F6F1860B/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1735304847071.png" alt="_2-1735304847071.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 27 Dec 2024 13:15:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1323952#M481180 自然之力 2024-12-27T13:15:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1323984#M481188 <P>只用这个鼠标，没有其他鼠标试过？</P> <P>&nbsp;</P> <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="http://h30318.www3.hp.com/pub/softpaq/sp155501-156000/sp155835.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp155501-156000/sp155835.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Sat, 28 Dec 2024 04:14:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1323984#M481188 y2kim 2024-12-28T04:14:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1324041#M481204 <P>感谢，下载测试中，再看下有没作用。<BR />之前调整过鼠标省电策略都没用</P> Sun, 29 Dec 2024 04:19:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1324041#M481204 自然之力 2024-12-29T04:19:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1324407#M481237 <P>按您讲的操作过，还是同样问题，每次休眠唤醒后必须重新插拔无线适配器才能用，唤醒后设备管理器也看不到鼠标硬件，看来遇到难题了<span class="lia-unicode-emoji" title=":笑哭:">😂</span></P> Wed, 01 Jan 2025 07:50:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1324407#M481237 自然之力 2025-01-01T07:50:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1324408#M481238 <P>而且还得多次插拔，或者拔下来等几分钟插上才行，立即插上还是有概率识别不出来</P> Wed, 01 Jan 2025 07:52:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Win11xiu-mian-hou-wu-xian-shu-biao-wu-fa-shi-yong-xu-yao-zhong-xin-cha-ba/m-p/1324408#M481238 自然之力 2025-01-01T07:52:06Z