https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-wei-shen-me-shu-bu-le-yu-yin/m-p/1324788#M481300 <P>听歌看剧打游戏都能听到声音，但却发不了语音，连麦说话对方听不见。看了一些教程跟着操作了也没有用</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 330px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115561i6B8148A985167EFE/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115562iFA11B985384B0555/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1735981743536.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115563i21DBF5FE6B848CC3/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1735981743536.png" alt="_0-1735981743536.png" /></span></P><P>&nbsp;</P> Sat, 04 Jan 2025 09:12:27 GMT 又出问题了 2025-01-04T09:12:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-wei-shen-me-shu-bu-le-yu-yin/m-p/1324788#M481300 <P>听歌看剧打游戏都能听到声音，但却发不了语音，连麦说话对方听不见。看了一些教程跟着操作了也没有用</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 330px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115561i6B8148A985167EFE/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115562iFA11B985384B0555/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1735981743536.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115563i21DBF5FE6B848CC3/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1735981743536.png" alt="_0-1735981743536.png" /></span></P><P>&nbsp;</P> Sat, 04 Jan 2025 09:12:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-wei-shen-me-shu-bu-le-yu-yin/m-p/1324788#M481300 又出问题了 2025-01-04T09:12:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-wei-shen-me-shu-bu-le-yu-yin/m-p/1324862#M481312 <P>排查思路：</P> <P>检查语音软件或游戏的设置，音频输入设备选择是否匹配。</P> <P>使用系统本身的录音机软件录音测试是否能正常采集声音。</P> <P>驱动程序方面：</P> <P>方法1：</P> <DIV>系统中打开设备管理器，声音视频和游戏控制器中英特尔和Realtek设备都卸载，并勾选删除此硬件的驱动程序，系统设备中英特尔智音设备，也卸载，并勾选删除此硬件的驱动程序。操作后重启电脑，联网状态下，开始→设置→更新和安全→Windows更新，检查更新，正常会自动识别安装声音相关的驱动程序。</DIV> <P><!--5f39ae17-8c62-4a45-bc43-b32064c9388a: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--></P> <P>方法2：</P> <DIV>惠普商用电脑用下面的工具联网检查驱动：</DIV> <DIV>HP Image Assistant</DIV> <DIV><A href="https://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html" target="_blank">https://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html</A></DIV> <DIV>下载运行后，分析映像中点 分析，等软件联网对比，之后在推荐选项卡中会提供建议更新的驱动程序和软件。</DIV> <DIV>安装建议更新的驱动和软件程序后，重启电脑观察。</DIV> <P><!--5f39ae17-8c62-4a45-bc43-b32064c9388a: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--></P> Sun, 05 Jan 2025 02:56:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-wei-shen-me-shu-bu-le-yu-yin/m-p/1324862#M481312 548851818 2025-01-05T02:56:09Z