https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ProBook-640-G2-bi-ji-ben-dian-nao-an-zhuang-guan-wang-re-jian-qu-dong-hou-zi-ji-de-jian-pan-he-chu-mo-ping-shi-ling-wai-jie-shu-biao-ke-yi-yong/m-p/1327308#M481712 <P>说一下，我的键盘的快捷键不能用，如调节亮度，连接其它显示 器等。显示<SPAN>HP SOFTWARE FRAMEWORK未安装等。所以安装了官网的快捷键驱动，出现以上问题。我想问如何卸载这个快捷键驱动？</SPAN></P> Wed, 22 Jan 2025 08:09:59 GMT 张女士aa 2025-01-22T08:09:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ProBook-640-G2-bi-ji-ben-dian-nao-an-zhuang-guan-wang-re-jian-qu-dong-hou-zi-ji-de-jian-pan-he-chu-mo-ping-shi-ling-wai-jie-shu-biao-ke-yi-yong/m-p/1327303#M481709 <P>HP ProBook 640 G2 笔记本电脑,安装 官网热键驱动后，自己的键盘和触摸屏失灵，外接鼠标可以用。我想卸载热键驱动，却找不到</P> Wed, 22 Jan 2025 07:57:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ProBook-640-G2-bi-ji-ben-dian-nao-an-zhuang-guan-wang-re-jian-qu-dong-hou-zi-ji-de-jian-pan-he-chu-mo-ping-shi-ling-wai-jie-shu-biao-ke-yi-yong/m-p/1327303#M481709 张女士aa 2025-01-22T07:57:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ProBook-640-G2-bi-ji-ben-dian-nao-an-zhuang-guan-wang-re-jian-qu-dong-hou-zi-ji-de-jian-pan-he-chu-mo-ping-shi-ling-wai-jie-shu-biao-ke-yi-yong/m-p/1327306#M481710 <P>我想问下，在设备管理器中，哪个是热键驱动？</P><P>打开“设备管理器”后，触摸板和键盘都打着叹号，我卸载设备后，从启电脑就又有叹号了。所以想卸载掉热键驱动</P> Wed, 22 Jan 2025 08:03:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ProBook-640-G2-bi-ji-ben-dian-nao-an-zhuang-guan-wang-re-jian-qu-dong-hou-zi-ji-de-jian-pan-he-chu-mo-ping-shi-ling-wai-jie-shu-biao-ke-yi-yong/m-p/1327306#M481710 张女士aa 2025-01-22T08:03:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ProBook-640-G2-bi-ji-ben-dian-nao-an-zhuang-guan-wang-re-jian-qu-dong-hou-zi-ji-de-jian-pan-he-chu-mo-ping-shi-ling-wai-jie-shu-biao-ke-yi-yong/m-p/1327308#M481712 <P>说一下，我的键盘的快捷键不能用，如调节亮度，连接其它显示 器等。显示<SPAN>HP SOFTWARE FRAMEWORK未安装等。所以安装了官网的快捷键驱动，出现以上问题。我想问如何卸载这个快捷键驱动？</SPAN></P> Wed, 22 Jan 2025 08:09:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ProBook-640-G2-bi-ji-ben-dian-nao-an-zhuang-guan-wang-re-jian-qu-dong-hou-zi-ji-de-jian-pan-he-chu-mo-ping-shi-ling-wai-jie-shu-biao-ke-yi-yong/m-p/1327308#M481712 张女士aa 2025-01-22T08:09:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ProBook-640-G2-bi-ji-ben-dian-nao-an-zhuang-guan-wang-re-jian-qu-dong-hou-zi-ji-de-jian-pan-he-chu-mo-ping-shi-ling-wai-jie-shu-biao-ke-yi-yong/m-p/1327320#M481716 <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="http://h30318.www3.hp.com/pub/softpaq/sp155501-156000/sp155835.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp155501-156000/sp155835.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Wed, 22 Jan 2025 09:47:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ProBook-640-G2-bi-ji-ben-dian-nao-an-zhuang-guan-wang-re-jian-qu-dong-hou-zi-ji-de-jian-pan-he-chu-mo-ping-shi-ling-wai-jie-shu-biao-ke-yi-yong/m-p/1327320#M481716 y2kim 2025-01-22T09:47:11Z