https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335380#M483106 <P>如题，<SPAN>BIOS里的CT号与主板上激光雕刻的CT号不一致，那么是得按主板上的CT号为准吗？如果是按主板上的CT号为准，能否基于这个CT号来查询序列号、产品号、笔记本型号、UUID等一系列在BIOS出现的这些数字呢？谢谢</SPAN></P> Tue, 18 Mar 2025 09:33:30 GMT Alex-Wong 2025-03-18T09:33:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335380#M483106 <P>如题，<SPAN>BIOS里的CT号与主板上激光雕刻的CT号不一致，那么是得按主板上的CT号为准吗？如果是按主板上的CT号为准，能否基于这个CT号来查询序列号、产品号、笔记本型号、UUID等一系列在BIOS出现的这些数字呢？谢谢</SPAN></P> Tue, 18 Mar 2025 09:33:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335380#M483106 Alex-Wong 2025-03-18T09:33:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335398#M483110 <P>主板上没有额外的贴纸么？</P> Tue, 18 Mar 2025 12:42:38 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335398#M483110 548851818 2025-03-18T12:42:38Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335403#M483114 <P>主板上只有激光雕刻的二维码及CT号，还有一张是贴有主板备件号的白色贴纸，没有序列号之类的</P> Tue, 18 Mar 2025 12:58:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335403#M483114 Alex-Wong 2025-03-18T12:58:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335405#M483115 <P>总得来说，无法反查。</P> <P>电脑本身的序列号应该也在BIOS中可能看到，如果看不到，可能这个主板原来就是个备件而已，没有装在电脑上。</P> Tue, 18 Mar 2025 13:07:22 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335405#M483115 548851818 2025-03-18T13:07:22Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335406#M483116 <P>序列号可以在BIOS看到，但BIOS显示的CT号与主板上的CT号不一致，所以我不明确是否BIOS有问题</P> Tue, 18 Mar 2025 13:09:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335406#M483116 Alex-Wong 2025-03-18T13:09:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335407#M483117 <P>后续需要送到售后服务中心核实了。</P> Tue, 18 Mar 2025 13:12:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335407#M483117 548851818 2025-03-18T13:12:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335408#M483118 <P>了解，谢谢</P> Tue, 18 Mar 2025 13:13:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335408#M483118 Alex-Wong 2025-03-18T13:13:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335410#M483120 <P>必要的说明：</P> <P>我不确认当前的硬件配置是否都是原配。</P> <P>如果是原配，保修期内更换主板后某些功能失效，惠普授权的售后服务中心有责任修正。</P> <P>如果不是原配，用户DIY的硬件，或者所谓的“准系统”，原则上惠普不会提供帮助。</P> Tue, 18 Mar 2025 13:18:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335410#M483120 548851818 2025-03-18T13:18:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335411#M483121 <P>好的，感谢提醒</P> Tue, 18 Mar 2025 13:20:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-banCT-hao-yuBIOS-zhong-deCT-hao-dui-bu-shang/m-p/1335411#M483121 Alex-Wong 2025-03-18T13:20:14Z