https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-bao-cuo-wu-fa-chong-man-dian/m-p/1341112#M484265 <P>故障ID:9U65W4-C85CKG-XD7WXG-COAA23</P><P>电池充电到71%时无法继续充满，保持充电状态也不会减少电量</P> Tue, 22 Apr 2025 09:20:11 GMT 王耀聪 2025-04-22T09:20:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-bao-cuo-wu-fa-chong-man-dian/m-p/1341112#M484265 <P>故障ID:9U65W4-C85CKG-XD7WXG-COAA23</P><P>电池充电到71%时无法继续充满，保持充电状态也不会减少电量</P> Tue, 22 Apr 2025 09:20:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-bao-cuo-wu-fa-chong-man-dian/m-p/1341112#M484265 王耀聪 2025-04-22T09:20:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-bao-cuo-wu-fa-chong-man-dian/m-p/1341113#M484266 <P>更新BIOS到最新版</P> <P>如果更新后问题依旧，建议联系当地服务中心检测。</P> Tue, 22 Apr 2025 09:22:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-bao-cuo-wu-fa-chong-man-dian/m-p/1341113#M484266 坏坏的笑 2025-04-22T09:22:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-bao-cuo-wu-fa-chong-man-dian/m-p/1341168#M484282 <P>做个硬重置，关闭电脑，拔掉电源，拔掉所有外接设备，长按开机键15秒，然后开机，再连接电源等充电</P> Wed, 23 Apr 2025 02:35:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-bao-cuo-wu-fa-chong-man-dian/m-p/1341168#M484282 暮光星灵大王 2025-04-23T02:35:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-bao-cuo-wu-fa-chong-man-dian/m-p/1341273#M484293 <P><STRONG>电脑关机，移除电源和所有外接设备（键盘、鼠标、U盘、移动硬盘、打印机等），按住电源按钮约 30秒后松开，重新连接电源，然后开机测试</STRONG></P><P><STRONG>如果故障依旧；惠普当地售后查询方法<A href="https://support.hp.com/cn-zh/document/c04570895带着机器送过去换电池把" target="_blank">https://support.hp.com/cn-zh/document/c04570895带着机器送过去换电池把</A></STRONG></P> Wed, 23 Apr 2025 11:53:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-chi-bao-cuo-wu-fa-chong-man-dian/m-p/1341273#M484293 一个帅气的大胡子 2025-04-23T11:53:50Z