https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-mei-you-xiang-ji-ye-mei-you-yin-cang-xiang-ji-ying-gai-yao-ru-he-an-zhuang/m-p/1342034#M484426 <P>之前相机显示找不到，按照客服的建议卸载设备管理器中的相机后，重新启动电脑也没有找到相机，应该要如何安装？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="OK_0-1746003917915.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121197iC3C4C9B161AE386C/image-size/medium?v=v2&amp;px=400" role="button" title="OK_0-1746003917915.png" alt="OK_0-1746003917915.png" /></span></P><P>&nbsp;</P> Wed, 30 Apr 2025 09:08:14 GMT 我一切都OK 2025-04-30T09:08:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-mei-you-xiang-ji-ye-mei-you-yin-cang-xiang-ji-ying-gai-yao-ru-he-an-zhuang/m-p/1342034#M484426 <P>之前相机显示找不到，按照客服的建议卸载设备管理器中的相机后，重新启动电脑也没有找到相机，应该要如何安装？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="OK_0-1746003917915.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121197iC3C4C9B161AE386C/image-size/medium?v=v2&amp;px=400" role="button" title="OK_0-1746003917915.png" alt="OK_0-1746003917915.png" /></span></P><P>&nbsp;</P> Wed, 30 Apr 2025 09:08:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-mei-you-xiang-ji-ye-mei-you-yin-cang-xiang-ji-ying-gai-yao-ru-he-an-zhuang/m-p/1342034#M484426 我一切都OK 2025-04-30T09:08:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-mei-you-xiang-ji-ye-mei-you-yin-cang-xiang-ji-ying-gai-yao-ru-he-an-zhuang/m-p/1342035#M484427 <P>可以试下硬重置。</P> <P>关机后拔掉电源和所有外设，长按开机键30秒左右，然后接电开机。<BR />如果仍然无效，有可能是硬件故障。</P> <P>&nbsp;</P> <P>保修期内，建议联系当地服务中心检测。</P> <P>如果出了保修期，且需要使用，单独买个USB接口的摄像头吧，能便宜点。</P> Wed, 30 Apr 2025 09:13:20 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-mei-you-xiang-ji-ye-mei-you-yin-cang-xiang-ji-ying-gai-yao-ru-he-an-zhuang/m-p/1342035#M484427 坏坏的笑 2025-04-30T09:13:20Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-mei-you-xiang-ji-ye-mei-you-yin-cang-xiang-ji-ying-gai-yao-ru-he-an-zhuang/m-p/1342050#M484431 <P><STRONG>电脑关机，然后在您点击开机键的一刻立刻多次不停的点击F2出现的界面，组件测试，看一下是否有网络摄像头选项~看一下检测硬件情况</STRONG></P><P><STRONG>如果没有这个选项：电脑关机，移除电源和所有外接设备（键盘、鼠标、U盘、移动硬盘、打印机等），按住电源按钮约 30秒后松开，重新连接电源，然后开机测试</STRONG></P><P><STRONG>如果还是一样保内：惠普当地售后查询方法<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A></STRONG></P><P><STRONG>过保的话：备份好数据，恢复出厂设置试试，或者直接外接一个摄像头使用就好</STRONG></P> Wed, 30 Apr 2025 13:34:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/she-bei-guan-li-qi-zhong-mei-you-xiang-ji-ye-mei-you-yin-cang-xiang-ji-ying-gai-yao-ru-he-an-zhuang/m-p/1342050#M484431 一个帅气的大胡子 2025-04-30T13:34:28Z